Senior eCommerce Merchandiser

5 days ago

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Balsam Brands

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201 - 500

Description

• The Senior eCommerce Merchandiser Reports directly to the Senior Manager, eCommerce Merchandising and is responsible for assisting in the formulation of online merchandising plans, providing direction and overseeing the execution of these for Balsam Hill’s International websites. • Shares in the development of site merchandising plans for various onsite content including site navigation, landing pages, homepage, product pages and more, to support new assortment and project strategies. • Uses data to provide information and make recommendation for strategies to be used for future plans. • Develops strategies for product recommendations and other personalization tactics based on customer buying history; coordinates execution. • Keeps product pages to visual standard and ensures product and marketing strategies are represented effectively. • Works cross functionally to develop site campaigns, plans and content. • Supports online merchandising roadmap initiatives to optimize user experience. • Provides direction for the task creation on project management tools for deliverables that support site merchandising plans. • Reviews dependencies and considerations and includes these in the planning of tasks and timings to ensure a smooth execution of the plans. • Understands risks and formulates mitigation measures to guarantee minimal business impact. • Coordinates with the Ecommerce Operations, Product Information Management, Digital Asset Management, SEO, Product Management, Marketing and Creative teams to accomplish site merchandising deliverables within set parameters and timelines. • Reviews and signs off on tasks assigned to verify accuracy and quality of the end result for all tasks within the project. • Ensures alignment of Creative projects with business goals. • Performs regular site audits to identify gaps and inaccuracies in product information, assets, or links that affects over-all user experience; optimize overall customer experience including product discovery and placement. • Understands site structure, pages, and integrations and identifies and reports the issues based on the audit. • Pulls and reviews site data to compare against KPIs. • Extrapolates key findings and formulates actions. • Prepares and presents site performance reports to various stakeholders with clear next steps based on analysis. • Documents internal process and bridges identified gaps to ensure efficient process flows. • Performs other duties that may be assigned from time to time.

Requirements

• Bachelor’s Degree, preferably in Ecommerce, Marketing, Business Management, Economics, or Data related fields. • Minimum of 5-8 years of relevant experience. • Strong quantitative and analytical skills. • Excellent written and verbal communication, and problem-solving skills. • Passion for teamwork and collaboration, with an ability to build constructive and effective relationships with broad group of business partners. • Highly literate in Microsoft Excel, Power Point, and Outlook; Experience working with Google Analytics and Power BI is a plus.

Benefits

• Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth) • 13th Month Pay • Paid Leaves. • Internet Subsidy. • Healthcare Coverage (+ 2 dependents). • Maternity, Paternity, and Solo Parent Benefit. • Continuous Learning and Professional Development Benefit. • Mental Health Support. • Company Incentive. • Meeting & Team Building Allowance. • Shutdown Week. • Volunteer Time Off. • Bereavement Leave.