BandLab Technologies
BandLab | Cakewalk | ReverbNation | Airbit
Music • Music Creation • Technology
201 - 500
💰 $25.4G Series B on 2023-05
Community Support Specialist, ReverbNation
July 21
BandLab Technologies
BandLab | Cakewalk | ReverbNation | Airbit
Music • Music Creation • Technology
201 - 500
💰 $25.4G Series B on 2023-05
Description
• Execute community engagement, growth, and support programs across multiple brands • Community engagement, moderation, and support for a passionate community of musicians • Provide technical expertise and solutions via Zendesk • Troubleshooting issues reported by users involving ReverbNation products • Drive ReverbNation digital ecosystem through feedback with the development team • Identifying support systems and processes to help users better help themselves • Support general Marketing activities and initiatives • Personally participate and engage users in the ReverbNation community building direct relationships with fans and influencers
Requirements
• Passion for music • Familiarity with digital audio workstations, recording techniques, and social media best practices
Benefits
• Health insurance • Teleworking allowance • Paid annual leave, paid sick leave and Christmas bonus
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