Account Manager

February 8, 2023

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Brand Development & Design • Web Design & Development • Digital Marketing • User Interaction Design

11 - 50

Description

• Work on projects that truly impact our clients' businesses and attract team members who love to be challenged with tough problems and fast-paced work. • Manage the day-to-day operations of a client account(s), with direction and oversight from Director. • Develop good working relationships with clients, measured by project success and client satisfaction. • Make important, relevant contributions in client and internal meetings, with a focus on generating workable conclusions. • Synthesize client notes into digestible, actionable feedback for the team. • Demonstrate curiosity and take initiative when presented with problems, helping to come up with solutions. • Provide project updates on scope, budget and timeline to client or senior team on a regular basis. • Work with project team to estimate and understand hours needed to execute against tasks. • Monitor project hours and send weekly burn reports to clients. • Develop scope documents and change orders. • Handle other duties as assigned by Director.

Requirements

• 3-5 years of account or project management experience in the advertising/marketing industry • A Bachelor's degree in Advertising, Marketing or similar field • Excellent verbal, written, presentation and interpersonal communication skills • Adjust to rapidly changing priorities and succeed in a fast-paced environment • Develop good working relationships with clients, measured by project success and client satisfaction • Develop project briefs, review deliverables and manage client feedback for assigned projects • Synthesize client notes into digestible, actionable feedback for the team • Make important, relevant contributions in client and internal meetings, with a focus on generating workable conclusions • Demonstrate curiosity and take initiative when presented with problems, helping to come up with solutions • Provide project updates on scope, budget and timeline to client or senior team on a regular basis • Work with project team to estimate and understand hours needed to execute against tasks • Monitor project hours and send weekly burn reports to clients • Develop scope documents and change orders • Handle other duties as assigned by Director • Excellent written, verbal, presentation, and interpersonal communication skills • Good web and Mac desktop skills – we use Google Docs, Slack, and various web-based tools such as Harvest and Asana • Experience in the advertising/marketing industry: 3-5 years of account or project management experience in the advertising/marketing industry • Excellent written,

Benefits

• Competitive salary • Health/dental/vision coverage • Paid vacation • Remote home setup stipend • Profit-sharing 401k match • Professional development stipend • Equal opportunity employer • Diverse workforce consideration for employment without regard to race, color, culture, ethnicity, sex, gender identity and expression, nation of origin, age, veteran's status, religion, disability, sexual orientation, appearance, opinions, beliefs and more