Senior Manager, Mobile Experience - Omni-Channel Services

March 21

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BCLC

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For 35 years, BCLC has been delivering exceptional entertainment to British Columbians by managing casino, lottery, bingo and sports betting. Thanks to our players, we’ve generated $28 billion for the Province of B.C. to support essential services such as healthcare, education and community programs. Our employees are in on the action too! Overall, BCLC staff spent more than 3,830 hours volunteering for local charities. Our employee-giving committees continue to organize events, silent auctions and draws to fundraise for important local causes selected by our people. We want everyone to enjoy gambling—and that means understanding how to play in a healthy way. We provide educational resources on how gambling works, and we help find support for those who need it.

Gambling • Lottery • Casinos • Bingo • Online

501 - 1000 employees

Founded 1985

📋 Description

• The Senior Manager, Mobile Experience & Omni Services is responsible for leading BCLC’s mobile strategy. • This highly collaborative role requires aligning overarching enterprise strategies with the specific needs of individual channels and applications. • The Senior Manager must balance broader enterprise objectives with channel-specific experiences, managed by respective product managers. • This role works closely with Senior Leadership and app product managers to ensure a consistent brand presence and seamless user experience while integrating common enterprise services across all applications.

🎯 Requirements

• A combination of education, experience, and demonstrated skills may be considered. • A Bachelor’s degree in a business discipline such as business administration. • 7 to 8 years related progressive experience in product management, with at least 5 years at the management level. • Experience developing and executing complex, enterprise-wide strategies. • Experience in managing business relationships with vendors, suppliers, and internal stakeholders with a track record of proactively resolving issues through the management and elimination of risk.

🏖️ Benefits

• Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement • Flexible working model which supports work-life integration and our 37.5 hour work week • Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning