Customer Solution Engineer

October 17

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Beekeeper

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Enterprise Messaging • Blue Collar Workers • Retail • Hospitality • Instant Messaging

51 - 200

💰 $50M Series C on 2022-11

Description

• At Beekeeper, we are enabling frontline success by providing workers with the tools necessary for them to be more effective in their jobs and have a better quality of life. • As a Customer Solution Engineer, you are responsible for collaborating with customers to discover, design, and implement technical solutions that maximize the value of Beekeeper, with a strong focus on integrations. • You are a key member of the Customer Solutions team, working throughout all customer phases to bring your deep technical expertise and product knowledge to ensure customers' success. • With a passion for developing solutions, you thrive in addressing complex technical challenges and creating meaningful, scalable integrations that meet customers' evolving needs. • You are adept at managing multiple customer projects and can confidently recommend and implement sound integration solutions that drive value for both the customer and the company. • You are self-driven and work closely with teams across sales, product management, and engineering to solve challenges and deliver seamless technical solutions.

Requirements

• At least 2+ years of experience in technical development or sales engineering, with a focus on integrations in a software/SaaS environment • Proven experience with Workato (or a similar iPaaS platform) for developing integrations and automating workflows • Strong knowledge of integration technologies, including SSO (especially SAML 2.0), API development (REST, SOAP), and system synchronization (SFTP & batch workloads) • Experience in developing complex integrations using Python and related tools • Demonstrated ability to manage technical implementation projects, from scoping through delivery, including working in an agile (Kanban) environment • Excellent written and verbal customer communication skills, with the ability to explain technical concepts in a way that’s accessible to non-technical stakeholders • A proactive approach to problem-solving, with a focus on delivering high-quality technical solutions • A passion for learning, with a curiosity about new technologies and a strong results-driven mindset • A degree in Computer Science, Engineering, or a STEM-related field is preferred but not required

Benefits

• A competitive salary. • A great career trajectory. • An amazing team with 20+ nationalities • Eager to learn?! We have a Personal Learning & Development Budget to help you develop all the skills you need to succeed. • Phone & Home Internet reimbursement every month. • 100% Medical, Vision, and Dental for most plans plus (or +) 50% coverage for spouse, dependents or domestic partners • 401(k) Retirement plan with employer matching • Fitness & wellness cost reimbursement • Unlimited Person Paid Time Off (PTO) • Laptop for work purposes. • Budget for setting up your Home-Office. • Sabbatical Program – 1 month paid leave at 3, 5, 10 year tenure. • Oh and don’t forget about our Beekeeper Stock options!