Customer Success Manager

November 8

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Belkins

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Lead Generation • Sales • Strategy • Email Prospecting • Sales Development

201 - 500

Description

• Back in 2017, Belkins started as an appointment-setting agency with just one service offering. Fast forward to today, and we've transformed into Belkins Group—a vibrant ecosystem of services and products that define the cutting-edge landscape of the SalesTech and MarTech industries. • Among our successes are ambitious start-ups like Revit and ClickRoads, which have evolved into standalone powerhouses, as well as innovative products such as Folderly. • Our story is one of relentless pursuit of innovation, driven by a passion to help our clients succeed and a vision that looks firmly to the future. We’ve come a long way, and we’re just getting started. • Folderly is an award-winning email performance solution, recognized as one of the 25 winners of the prestigious Google for Startups Fund. Founded in 2019, Folderly quickly made its mark by achieving $1.5M ARR within just 9 months and growing to $3M in revenue in only 18 months. Driven by a passionate and innovative product team, Folderly specializes in optimizing email deliverability and maximizing your sales potential. • We’re constantly refining our strategies to help businesses supercharge their email marketing and deliver outstanding results. • Currently, we are looking for a Customer Success Manager to join our Folderly team to support our customers in achieving success.

Requirements

• Have 2+ years of experience as an Account Manager, Customer Success Manager, or in a similar client-facing position. • Have worked with B2B clients. • Possess an advanced level of English. • Are proficient in using sales tools, Google Workspace, Intercom, Hubspot, Stripe, and outreach tools. • Can work remotely, both independently and as part of a team. • Are a self-motivated, positive, and proactive problem solver. • Excel at building rapport and collaborating with diverse team members. • Embrace a mindset of continuous improvement and growth.

Benefits

• Competitive pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise. • Flexibility to thrive: Work where and how you’re most productive — whether from home or one of our three hubs (Kyiv and Lviv, Ukraine, and Warsaw, Poland). Our flexible hours aren’t just a perk, but a key to staying agile and focused. • Professional growth: We’re a launchpad for your career. With regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We’ve built an internal wiki for sharing insights and a library with the latest business books to keep you sharp. • Well-being focus: Your mental health is a priority. We offer a co-shared medical insurance plan, mental health lectures, and support for your overall well-being. • Recharge time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs. • Language Support: English is vital for us, and we’ve got you covered with language lessons reimbursement to boost your skills for global communication. • Global sync: We align with U.S. holidays. • Memorable team experiences: Work hard, play hard. Our team-building events and all-hands gatherings stand out with humor, memes, and a lively atmosphere that makes teamwork genuinely fun.