CRM Manager

February 10

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Betclic Group

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Betclic Group is a European leader in online sports betting and gaming, offering a wide range of sports betting, poker, casino games, and horse racing betting online and through mobile applications. Founded in 2005, Betclic engages over 11 million sports enthusiasts by providing a unique gaming experience aligned with sporting events. Driven by a strong passion for sports, Betclic focuses on user experience and aims to deliver a new generation of online betting and gaming experiences. The company is committed to responsible gaming and social and environmental initiatives while continuously seeking creative individuals to join their team.

Gambling • Sports betting • Bookmaker • Casino • Poker

501 - 1000 employees

🎲 Gambling

🎮 Gaming

📋 Description

• Develop Marketing strategies to grow our Product in our different markets; • Oversee every Marketing operations to ensure they contribute efficiently to our global strategy while seeking constant optimizations • Build and deliver monthly operational plans; their planning, budgeting and execution, ensuring smooth delivery & measured performance. • Operate promotional activities to optimize Product usage and personalized actions at key lifecycle stages to maximize customer value. • Orchestrate the delivery of operations; coordinate operational teams & implement optimum processes to guarantee operational excellence. • Work hand in hand with country and Product Directors across multiple countries to align strategy and priorities. • Lead, mentor, and empower a team of CRM & promotions experts, effectively manage team resources and prioritize activities to ensure maximum efficiency. • Partner with Data teams to implement measuring plans, identify Product insights, and run player analysis

🎯 Requirements

• At least 5 years’ experience in Marketing/communication/CRM • Proven experience in Gambling or Gaming industry • Proven analytical skillset, capable of translating data insights into actionable plans • Ability to work across multiple teams in a matrix organization • Strong project management and coordination skills • Great communication and relationship building skills • Energy, with a real will to learn and improve • Fluent in spoken and written English; Portuguese is a plus

🏖️ Benefits

• 25 paid vacation days and 10 "RTT" days • A Ticket Restaurant® card loaded with €10 per day (50% funded) • 100% coverage of a health insurance plan for you and your children • 50% coverage of transportation costs or an annual sustainable mobility bonus (€200 for sustainable commuting) if you are based in Bordeaux • Transportation and accommodation costs covered if you work remotely (min of 5 days per month in Bordeaux office) • An annual training program • Exceptional office facilities with a rooftop for sunny breaks and lunches overlooking the Cité du Vin • Internal events to spice up your daily routine • Free sports classes at our facilities • Opportunity to work in a young, friendly, and fun atmosphere!