Saviynt
Data Access Governance • SoD Monitoring & Remediation • Continuous Controls Monitoring • RBAC / ABAC Policy Management • Infrastructure Access Security
501 - 1000
💰 $130M Private Equity Round on 2021-09
Customer Success Manager - IAM IGA
November 6
Saviynt
Data Access Governance • SoD Monitoring & Remediation • Continuous Controls Monitoring • RBAC / ABAC Policy Management • Infrastructure Access Security
501 - 1000
💰 $130M Private Equity Round on 2021-09
Description
• Saviynt is an identity authority platform built to power and protect the world at work. • The Customer Success Manager will manage customer loyalty and adoption of Saviynt’s innovative services and products. • Customer Success Manager will provide customer oversight, incident management, and adoption recommendations. • Routine health checks and business value assessments are crucial to the customer’s success. • Candidates must currently reside in France.
Requirements
• Knowledge and experience in Identity and Access Management (IAM) required; cybersecurity and/or compliance background also very valuable. • Fluent in English • Have a can-do attitude. • Proactivity, have a very strong what-could-go-wrong and how-to-avoid-it mindset. • Previous experience within a customer success OR application portfolio management role within a SaaS organization. • Knowledge and experience in Identity and Access Management (IAM) and Security space. • Strong knowledge of cloud architecture as well as on-premise IT landscape. • Extensive experience in consulting and implementation of IT systems preferably cloud service and/or identity management. • Knowledge of security and compliance requirements. • Willingness to be a hands-on contributor. Excellent communication skills, including issue tracking, triaging, and crisis management. • Team player. • Experience in Process Improvement, Decision Making, Managing Processes, Planning, Analysing Information, Developing Standards, Service Excellence • Available to travel up to 10%.
Benefits
• Medical, Dental, Vision, Life Insurance • 401K • Unlimited PTO • Sick Time • Holiday Parties • Daily Catered Lunches • Employee Recognition Programs • Team Socials
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