ServiceNow Solution Consultant

October 20, 2024

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Beyond20

Beyond20 is a ServiceNow Elite Partner specializing in IT service management and transformative solutions. The company focuses on helping clients enhance work life by providing various services, including ITIL Maturity Model Assessment, ServiceNow Implementation, Managed Services, and more. Beyond20 serves a wide array of industries, such as government, education, retail, and healthcare. They are committed to delivering rapid time to value, leveraging best practices in Service Portfolio Management, and enhancing organizational efficiency through custom workflows and dashboards. With a strong emphasis on client relationships and tailored advisory services, Beyond20 aims to drive significant improvements in IT service delivery and project management for its clients.

ITIL • ITSM • Project Management • PMP • ISO20K

📋 Description

• Lead solutioning efforts leveraging the ServiceNow platform • Support product sales as a technical and domain expert of a client-facing sales team • Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs • Answer product feature and technical questions from clients, prospects, and Beyond20 colleagues • Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement • Stay current on competitive analysis and market differentiation • Support marketing events including executive briefings, conferences, user groups, and trade shows • Lead customer technical demos, both live and via remote meeting tools • Build “proof of concept” systems as appropriate • Assist with proposal content and support our RFP and RFQ response team as needed • Serve as a Beyond20 ServiceNow evangelist and “Thought Leader”: Write blog postings, articles and white papers • Perform speaking engagements/lead webinars on ServiceNow and related topics • Regularly attend professional organization meetings and conferences • Participate in online groups and discussion forums on relevant topics

🎯 Requirements

• Proven pre-sales solution consulting or sales engineering experience in one or more ServiceNow product areas • Proficiency with the ServiceNow platform and technical expertise with cloud software solutions • Experience working collaboratively with sales, marketing, and professional services teams • Willingness to travel • Excellent verbal and written communication skills: ability to talk to C-level audiences

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