Senior Customer Success Manager
October 20
Description
• Responsible for Italian customers and all communication introducing an innovating payment process. • Training of operational managers for product usage. • Identify and eliminate possible “stumbling blocks” in the onboarding project. • Help to continuously improve the product and processes.
Requirements
• 3-5 years of experience in digital (multi) project management, ideally with proof of your own successful projects. • Structured and clean way of working, even in stressful situations. • Clear and confident communication at C-level, even in a tense environment. • Willingness to travel to customers. • Native or bilingual in Italian, confident in business English.
Benefits
• Extensive training and development opportunities to improve your skills and develop yourself further. • Open and transparent corporate culture where your ideas and suggestions are always heard. • Possibility of working from home. • Monthly team events focusing on team spirit and fun. • Free drinks and regular company events.
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