Billhighway
Billhighway is a chapter management solution that helps multi-chapter organizations, such as associations, fraternal organizations, and trade associations, streamline their operations and enhance their member engagement. With over two decades of experience, Billhighway provides a suite of technology tools designed to improve chapter performance, increase financial visibility, and integrate seamlessly with existing Association Management Software (AMS) and other membership systems. Their platform offers features like automated accounting, event management, and consolidated banking, which simplify administrative tasks and boost strategic collaboration between headquarters and local chapters. Billhighway's services are dedicated to optimizing workflows and increasing ROI for membership-based entities by providing comprehensive data visibility and management options.
dues management • finances • dues processing • fees • association and chapter operations
Client Support Associate
February 14
🏄 California – Remote
🦀 Maryland – Remote
+2 more states
💵 $20 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
📁 Client Services
🦅 H1B Visa Sponsor
Billhighway
Billhighway is a chapter management solution that helps multi-chapter organizations, such as associations, fraternal organizations, and trade associations, streamline their operations and enhance their member engagement. With over two decades of experience, Billhighway provides a suite of technology tools designed to improve chapter performance, increase financial visibility, and integrate seamlessly with existing Association Management Software (AMS) and other membership systems. Their platform offers features like automated accounting, event management, and consolidated banking, which simplify administrative tasks and boost strategic collaboration between headquarters and local chapters. Billhighway's services are dedicated to optimizing workflows and increasing ROI for membership-based entities by providing comprehensive data visibility and management options.
dues management • finances • dues processing • fees • association and chapter operations
📋 Description
• Respond to inbound calls, emails, and chats from administrators and members of client organizations • Interpret financial data, explain billing statements, and assist with fun collection, budgeting and financial management • Collaborate with other departments to resolve customer issues • Master re:Members products and provide appropriate resources, including leading training webinars • Advocate for customers by submitting improvement ideas and supporting other departments through projects and events
🎯 Requirements
• Earned a bachelor’s degree in business, information systems, or related field • Strong interpersonal, oral, and written communication skills are essential • Ability to analyze and explain complex data in an easy-to-understand manner • Strong computer skills including navigating the web and Microsoft Office (Word, Excel, PowerPoint, Etc) • Able to work effectively in a TEAM environment, embrace feedback, and prioritize customer satisfaction
🏖️ Benefits
• 20 days of PTO + 12 paid holidays • Medical, Dental, Vision Insurance • Pet Insurance Discount • 401(K) Retirement Plan with company contribution • Collaborative, high-energy work environment • Hybrid/Remote first workplace
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🇺🇸 United States – Remote
💵 $55k - $65k / year
💰 $25M Series B on 2022-01
⏰ Full Time
🟢 Junior
🟡 Mid-level
📁 Client Services
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