Customer Service Representative - English

Yesterday

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Logo of Binance

Binance

Digital Assets Exchange • Blockchain • Cryptocurrency Exchange • Bitcoin • Fintech

1001 - 5000 employees

Founded 2017

₿ Crypto

💳 Fintech

💰 Initial Coin Offering on 2020-12

Description

• Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. • Trusted by over 230 million people in 100+ countries for our industry-leading security, user fund transparency. • Support is conducted via the ticketing system and a live chat.

Requirements

• 1+ years experience of proven customer facing experience or experience as a customer service representative • Strong ability in using IT for professional use and can handle somewhat technical queries from customers • Exceptional written communication skill and a good listening skills • Ability to multi-task, prioritize, and control time effectively • Knowledge of the cryptocurrency/blockchain field is a big plus • Multi-lingual capability is a big plus • Fluent in English • Willing to work weekends and irregular hours which will include night shifts

Benefits

• Competitive salary and company benefits • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

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