Customer Service Representative, English
December 4
Description
• Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. • Trusted by over 230 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and unmatched digital-asset products. • Customer Service is extremely important for us. We hope to create a platform where our users are well supported with excellent quality, fast response time, and accurate information. • Support includes customer queries, complaints, and identification approval processes for our cryptocurrency exchange platform.
Requirements
• 1+ years experience of proven customer facing experience or experience as a customer service representative • Strong ability in using IT for professional use and can handle somewhat technical queries from customers • Exceptional written communication skill and a good listener • Ability to multi-task, prioritize, and control time effectively • Knowledge of the cryptocurrency/blockchain field is a big plus • Multi-lingual capability is a big plus • Fluent in English • Willing to work weekends and irregular hours which will include night shifts
Benefits
• Competitive salary and company benefits • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Apply NowSimilar Jobs
November 4
Customer Support Representative for NeoWork, providing exceptional client assistance.
September 26
Customer service role in an eCommerce startup supporting users in Spanish and English.
July 21
Provide excellent customer support for OCR API and expense management software.
🇨🇴 Colombia – Remote
💰 $12M Series A on 2021-04
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
March 15
Assist customers with travel documents and provide expert advice on international travel.