Solutions Engineer - Japan

March 15

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Logo of BitGo

BitGo

BitGo is a globally trusted platform that provides secure management, growth of digital assets, and financial services since 2013. As a leader in the crypto space, BitGo offers a comprehensive suite of services including wallet solutions, qualified custody with up to $250M insurance, and prime services that facilitate liquidity and capital management. BitGo's platform supports over 1,100 digital assets and provides programmatic transfer agent services, token management, and staking solutions. The company is recognized for its institutional-grade security, compliance with regulatory standards through third-party audits like SOC certifications, and its all-in-one token management platform. BitGo serves institutional investors, trading firms, investment advisors, exchanges, and individuals, catering to their needs for secure and efficient digital asset management, trading, and custody, with a strong presence in the APAC region via BitGo Singapore.

Multi-Signature Bitcoin Security • Comprehensive Portfolio Management • BitGo Enterprise™ • Cryptocurrency • Institutional Custodian

51 - 200 employees

Founded 2013

₿ Crypto

🔐 Security

💸 Finance

📋 Description

• BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. • Based in Japan. • Lead and drive technical and product aspects for pre and post sales activities such as product education, solution architecture, implementation, onboarding, and software delivery. • Continuous client relationship management that includes understanding client’s business requirements, expectations and providing joint technical support with the Technical Support and Customer Success teams. • Collaboration and partnership with our Product Management and Engineering Teams contributing to development of new product features. • Serve as the client advocate, providing feedback to the internal team. • Provide clear understanding of client requirements for our Sales Team for and during their sales calls.

🎯 Requirements

• 5-10+ years in an enterprise client facing technical role as Solutions Engineer, Sales Engineer, Solutions Architect, Integration Engineer, Implementation Manager, Technical Account Manager, Customer Success Manager or similar • Demonstrated understanding of technical subjects and concepts including web services and applications, PaaS, SaaS, APIs, SDKs, etc. • Previous experience in pre-sales and/or post-sales capacity • Strong experience with leading and managing client engagements and projects • RFx/ DDQ experience - working with other SMEs to formulate relevant responses • Extremely high professionalism - client and colleagues love working with you • Clear and effective verbal and written communication and comprehension • Ability to self-manage and use best professional judgment as needed • Experience in blockchain technology, cryptocurrencies and financial services and products. • Professional proficiency in English and Japanese • Bachelor’s degree in CS or related STEM field, or equivalent years of professional experience

🏖️ Benefits

• Competitive salary • Great colleagues and inspiring startup environment • Benefits may vary based on location

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