Client Services Manager

March 28

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Blockskye

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Blockskye is a cutting-edge corporate travel technology platform that revolutionizes how businesses book, pay, and track their travel expenses. By eliminating unnecessary intermediaries and leveraging blockchain technology, Blockskye provides transparency and efficiency, resulting in significant cost savings for organizations. The platform is designed to simplify complex travel management processes, ensuring that companies can prioritize their suppliers and streamline their payment systems.

Enterprise Procurement • Corporate Travel • Payments and Expense • Settlement

51 - 200 employees

Founded 2017

💳 Fintech

🚗 Transport

💰 Series A on 2019-04

📋 Description

• Manager, Client Services – Empower the Future of Travel with Blockskye • Blockskye is transforming corporate travel and entertainment with next-generation blockchain-powered booking, payment, and expense solutions. • We drive transparency, trust, and efficiency in travel management. • This position is responsible for the overall relationship between the client and Blockskye. • Provide your client with strategic oversight of their travel program, clear understanding of their business needs and priorities, as well as identifying opportunities to achieve travel program cost savings. • This role is accountable for traveler satisfaction, client retention and revenue strategies. • Ideal for candidates who are consultative, creative, and willing to learn and grow in a fast-paced, dynamic environment. • Dedicated to one of our large global clients.

🎯 Requirements

• Associate or Bachelor’s Degree in Business, Marketing, Communications or Travel Operations preferred • 7+ years experience in strategic account management, Sales, Consulting or related skills • Experience managing large, complex client travel programs is required • Demonstrated ability to build and maintain client relationships • Strong organizational and leadership skills; ability to effectively work across teams to deliver shared goals • Exceptional oral and written communication skills • Strong relationship management and interpersonal skills; assertiveness and patience to handle difficult situations • Strong problem solving, decision making and time management skills • Ability to work independently while prioritizing multiple tasks in a dynamic environment • Solid analytical skills with attention to detail and accuracy • Team player with a proactive approach to collaboration and knowledge sharing • Strong understanding of financial travel program drivers • Contract negotiation skills a plus • Travel as needed. Estimated to be 10 - 25% but may vary.