blueAPACHE
Managed Services and Support • Internet and Private network • Hybrid and Private Cloud • Telephony and Collaboration • Software and Solutions
201 - 500
Support Operations Engineer
August 12
blueAPACHE
Managed Services and Support • Internet and Private network • Hybrid and Private Cloud • Telephony and Collaboration • Software and Solutions
201 - 500
Description
• Provide technical support and troubleshooting assistance to clients • Work with the Service Desk team and other teams to resolve IT issues • Maintain a high level of customer satisfaction
Requirements
• Previous experience in a similar role, providing IT support and troubleshooting • Strong knowledge of desktop support and software applications • Experience with network troubleshooting and basic understanding of LAN/WAN • Proficiency in operating systems such as Windows, macOS, and Linux • Excellent problem-solving and communication skills • Ability to work well in a team and collaborate with different departments
Benefits
• Options for virtual interviews • Supportive and rewarding environment • Flexibility for hybrid and work from home arrangements • Regular social events and awesome culture • Ongoing training and development including paid certifications • Quality hardware and laptop provided • Employee referral programs
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