Bluecore
Bluecore is a retail-first tech company that enables retailers to launch personalized 1:1 marketing campaigns, enhance AI-driven shopping experiences, and increase repeat purchases. The platform provides solutions for email and mobile marketing, site conversion optimization, and social media campaigns, utilizing advanced shopper identification and real-time product catalog connections. Bluecore aims to drive strategic support for increased revenue with less effort through integration with existing retail technologies. The company also specializes in utilizing AI models for predictive analytics and real-time behavior insights for improved customer engagement and purchase frequency.
Email Marketing • Marketing Automation • eCommerce Retention • Personalization • Audiences
Senior Customer Success Manager
January 17
Bluecore
Bluecore is a retail-first tech company that enables retailers to launch personalized 1:1 marketing campaigns, enhance AI-driven shopping experiences, and increase repeat purchases. The platform provides solutions for email and mobile marketing, site conversion optimization, and social media campaigns, utilizing advanced shopper identification and real-time product catalog connections. Bluecore aims to drive strategic support for increased revenue with less effort through integration with existing retail technologies. The company also specializes in utilizing AI models for predictive analytics and real-time behavior insights for improved customer engagement and purchase frequency.
Email Marketing • Marketing Automation • eCommerce Retention • Personalization • Audiences
📋 Description
• In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers! • We are seeking a strategic and results-oriented Senior Customer Success Manager (Sr. CSM) to join our team. • In this role, you will act as the primary client advocate and trusted advisor, driving customer performance and long-term success through strategic collaboration and impactful solutions. • As the central point of contact, you’ll work closely with Strategic Consultants, Technical Account Managers (TAMs), and Data Analysts to develop strategies, analyze performance, and optimize marketing initiatives. • This position is ideal for someone who thrives on solving complex challenges, driving measurable outcomes, and building strong client partnerships.
🎯 Requirements
• Bachelor’s degree in Marketing, Business, or a related field. • 4-6+ years of experience in customer success, account management, or a similar client-facing role. • Experience working with enterprise-level retail clients with complex marketing programs.
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