With over 170,000 customers in 117 countries, BoxBrownie.com is a world leader in visual property marketing.
Graphic Design β’ Floor Plans β’ Staging β’ 3D Renders β’ Image Enhancement
201 - 500 employees
π° Pre Seed Round on 2018-04
March 8
With over 170,000 customers in 117 countries, BoxBrownie.com is a world leader in visual property marketing.
Graphic Design β’ Floor Plans β’ Staging β’ 3D Renders β’ Image Enhancement
201 - 500 employees
π° Pre Seed Round on 2018-04
β’ Role in production support as a Client Consultant. β’ Opportunity for career growth and future leadership positions. β’ Ensuring smooth operation of systems and addressing escalated tasks.
β’ Advanced and up-to-date knowledge of BoxBrownie.com products, systems, and quality standards. β’ Demonstrated ability to achieve qualitative and quantitative targets by effectively utilizing available resources. β’ Taking ownership of escalated customer issues and seeing them through to resolution. β’ Maintaining a high standard of customer service across all platforms, ensuring customer satisfaction and retention. β’ Representing the company with professionalism in all interactions and tasks. β’ Identifying areas of opportunity for editors, providing valuable feedback and training insights. β’ Identifying areas of improvement for customer service agents, maintaining a comprehensive log of identified issues, and collaborating with the training and development team to devise effective training solutions. β’ Providing a high level of technical support and advice to internal teams. β’ Taking ownership of challenging situations and handling them effectively. β’ Utilising editing skills as necessary to complete assigned tasks.
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