Credit Controller

March 19

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boxxe

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boxxe is a leading provider of hardware, software, and managed IT services tailored to public and corporate sectors. With a focus on sustainability and innovation, boxxe offers a comprehensive range of IT solutions, including cybersecurity, digital transformation services, and cloud-based management, all underpinned by rigorous data protection and security standards. The company aims to make technology user-friendly while enhancing operational efficiency for its customers.

Information Security • Cloud Based IT Services • Microsoft Large Authorised Reseller • Microsoft Gold Competency in Volume Licensing • Microsoft Silver Competency in SAM

201 - 500 employees

🤝 B2B

🔒 Cybersecurity

☁️ SaaS

📋 Description

• Working closely within the Finance team and reporting to the Transactional Finance Manager, this role will play an integral part in the management of the cash flow within the business. • Boxxe is going through a significant period of change and growth, and in this role you will need the ability to adapt and embrace change in this fast moving organisation. • Contacting customers to ensure sales invoices have been received and are paid within payment terms. • Chasing overdue debtor balances ensuring monthly debtor/cash targets are met, and where poor payment history is identified taking appropriate action, such as introducing payment plans and commencing legal action. • Processing of payments received and balancing cash in the bank. • Mitigating risk by running credit checks on potential new customers arranging credit insurance where necessary, and setting appropriate credit limits. • Assisting customers with any invoice queries they may have – liaising with other internal departments where required to resolve any issues. • Forwarding monthly statements to customers to keep them updated on debt collection activities. • Production of sales credit notes. • Production of weekly cash receipts forecast for cash flow reporting. • Building external/internal relationships with customers/colleagues within the business to help resolve customer queries. • Prompt resolution of disputes, providing missing copy invoices and arranging customer refunds. • Entering customer invoices on to various portals to ensure prompt payment. • Mitigating risk by validating all changes to customer details with known contacts or independent verification, such ask checking/verifying new customer shipping addresses. • Reporting internally on Aged Debt and customer payment performance. • Ongoing monitoring of current customer credit limits, and ongoing sanctions checks.

🎯 Requirements

• Solid understanding of basic bookkeeping and Credit Control experience required • Experience of working with an ERP system • Attention to detail and accuracy • Strong work ethic, enthusiasm and willingness to learn • Excellent organisational skills with ability to prioritise effectively • Excellent communication and relationship building skills • Ability to be both personable and firm with customers to resolve any issues and collect any money owed • Ability to work under pressure and prioritise own workload • Able to clearly explain financial matters