Brafton Inc.
Content Marketing • Organic Search Engine Optimization (SEO) • Content and Keyword Strategy • Content Marketing Analytics • Brand Consultancy
201 - 500 employees
Founded 2008
Customer Success Manager
16 hours ago
Brafton Inc.
Content Marketing • Organic Search Engine Optimization (SEO) • Content and Keyword Strategy • Content Marketing Analytics • Brand Consultancy
201 - 500 employees
Founded 2008
Description
• Brafton is one of the world's leading content marketing firms, with offices in Boston, London and Sydney. • This is a fully remote, full-time contractor position open to candidates throughout Brazil. • The Customer Success Manager will be client-focused, self-motivated, digitally savvy and highly organized. • Focus on account management and project management to drive growth. • Review all editorial, design and video work before delivery to clients. • Build rapport with clients and understand their business needs. • Provide onboarding, training, and support to users of the Brafton Content Marketing Platform. • Cross-functional role requiring collaboration with various teams.
Requirements
• Bachelor’s degree preferred. • Excellent English composition skills. • Minimum 1-2 years of relevant work experience preferred. • Excellent written and verbal communication skills. • Knowledge of the evolving digital marketing landscape. • Technical knowledge of multiple email marketing platforms.
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