Czech Customer Support Agent

Yesterday

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Description

β€’ Communication with customers through online-chats, e-mails β€’ Maintain prompt and empathetic attitude towards customers β€’ Acknowledge and resolve customers’ complaints β€’ Knowing our products inside and out so you can answer the questions β€’ Ensure satisfaction of the customer and provide professional support for customers

Requirements

β€’ Proficiency in both written and spoken Czech / Slovak and English. β€’ Proactive attitude with a knack for customer support and sales. β€’ Excellent communication and negotiation skills. β€’ Strong attention to detail. β€’ Previous experience in a support role is advantageous.

Benefits

β€’ Working in dynamic European company β€’ Decent Remuneration β€’ Flexible work hours (shifts) β€’ Ability of career and professional growth within the company β€’ Corporate events, team buildings β€’ International team

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