Myriad Genetics
Myriad Genetics is a pioneer in the field of genetic testing and precision medicine, based in Salt Lake City, Utah. The company provides a wide range of genetic tests that help assess cancer risks, guide cancer treatment, inform prenatal care, and manage mental health conditions. Myriad Genetics aims to deliver life-changing insights through genetic testing, allowing healthcare providers and patients to make informed decisions to improve outcomes. Their offerings include tests for hereditary cancer risk, fetal sex prediction, chromosome conditions, and genetic diseases, leveraging over 30 years of expertise in genomics and personalized healthcare.
Molecular Diagnostics • Personalized Medicine • Prognostic Medicine • Companion Diagnostics • Carrier Screen
Mental Health Customer Service Representative
March 6
⛷️ Utah – Remote
💵 $40.1k - $46.1k / year
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
Myriad Genetics
Myriad Genetics is a pioneer in the field of genetic testing and precision medicine, based in Salt Lake City, Utah. The company provides a wide range of genetic tests that help assess cancer risks, guide cancer treatment, inform prenatal care, and manage mental health conditions. Myriad Genetics aims to deliver life-changing insights through genetic testing, allowing healthcare providers and patients to make informed decisions to improve outcomes. Their offerings include tests for hereditary cancer risk, fetal sex prediction, chromosome conditions, and genetic diseases, leveraging over 30 years of expertise in genomics and personalized healthcare.
Molecular Diagnostics • Personalized Medicine • Prognostic Medicine • Companion Diagnostics • Carrier Screen
📋 Description
• The Patient Advocate will handle a variety of complex inbound and outbound inquiries to assist and empathize with our customers. • Responsible for coordinating testing services for patients by reviewing test request forms and additional documentation submitted with a patient specimen. • Working with healthcare providers to complete the required documentation and sample submission. • Confirming insurance eligibility and benefit levels. • Communicating with patients to explain insurance coverage benefits and test information.
🎯 Requirements
• High School diploma or equivalent required with at least 1 year of relevant experience, or associate or bachelor’s degree. • Fluent in Spanish is preferred/encouraged. • Excellent interpersonal and communication skills. • Preference given to higher net typing speed applicants. • Excellent listening, transcribing, and self-review skills. • PC experience, including familiarity with Excel, Word, Internet, and e-mail. • Able to manage several tasks simultaneously, often under pressure. • Excellent organizational and task management skills and professional judgment. • Enjoys problem solving and identifying patterns. • Hardworking individual who loves working on a team and supporting others.
🏖️ Benefits
• Equal opportunity employer • High value on diversity and inclusion • Reasonable accommodations for needs
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