Fellers is a company that specializes in offering a wide range of vinyl films and products. They provide various products including color-changing wrap vinyls, inkjet wrap vinyls, sign and craft vinyls, and paint protection films. The company caters to customers looking for high-quality vinyl materials for different applications such as vehicle wraps, signage, and craft projects. They emphasize on offering products from well-known brands like 3M, with a focus on quality and innovation in print and wrap film technologies. Fellers also provides hardware products such as eco-solvent printers for printing and laminating purposes.
Vinyl Wrap β’ Color Change Vinyl β’ Wide Format Printers β’ Paint Protection Film β’ Auto Window Film
March 9
πΊπΈ United States β Remote
β° Full Time
π’ Junior
π Customer Support
π«π¨βπ No degree required
Fellers is a company that specializes in offering a wide range of vinyl films and products. They provide various products including color-changing wrap vinyls, inkjet wrap vinyls, sign and craft vinyls, and paint protection films. The company caters to customers looking for high-quality vinyl materials for different applications such as vehicle wraps, signage, and craft projects. They emphasize on offering products from well-known brands like 3M, with a focus on quality and innovation in print and wrap film technologies. Fellers also provides hardware products such as eco-solvent printers for printing and laminating purposes.
Vinyl Wrap β’ Color Change Vinyl β’ Wide Format Printers β’ Paint Protection Film β’ Auto Window Film
β’ Maintaining departmental service level targets β’ Responding to customer inquiries β’ Processing Orders β’ Providing positive customer experience by maintaining a positive, empathetic and professional demeanor toward customers at all times β’ Have basic product knowledge β’ Keep accurate records of customer interactions, transactions and complaints β’ Effectively communicate and collaborate with colleagues as necessary for a seamless customer experience β’ Additional duties as assigned
β’ Minimum 1 year experience in a Call Center Customer Service role β’ Must be bilingual in English and Spanish β’ Strong customer service and active listening skills β’ Excellent communication skills β’ Ability to prioritize work and manage time effectively β’ Basic computer skills β’ High school diploma β’ A passion for customer advocacy β’ Proficient with Microsoft Office Suite
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