Enova International is a leading financial technology company providing online financial services through its AI and machine learning powered lending platform. Enova serves the needs of non-prime consumers and small businesses, who are frequently underserved by traditional banks. Enova has provided more than 7 million customers with over $40 billion in loans and financing with market leading products that provide a path for them to improve their financial health. In 2016 we launched Enova Decisions™ to offer on-demand digital decision-making technology and real-time predictive analytics services to clients across industries.

What Sets Us Apart?

Products that make a difference 
We take our Customer First value seriously and work hard to provide customers with the fast, responsible credit they need, coupled with exceptional service they deserve. 

Amazing people, culture and opportunities:
We work hard to foster an engaging, values-driven culture where employees can work alongside the smartest people they know, move fast to make a difference from day one, and continually learn and advance their careers. 

World-class technology and analytics
At our core, we’re a technology company, driven by machine learning and AI that has enabled us to lend more than $40 billion dollars.

Enova International

Customer Support

Customer service role for Enova's diverse lending brands, requiring call center experience.

• Enova operates various consumer lending brands, each tailored to specific offerings and customer needs. As a Customer Service Representative, you will undergo a comprehensive 4-week training program to specialize in one particular brand.
• Answer inbound calls from customers to answer and service any questions they may have
• Handle all customer inquiries, requests, and thoroughly educate them on our products and services
• Provide quality support in the areas of processing payments, creating payment plans, and other account related tasks to ensure a positive customer experience
• Communicate clearly and professionally with all customers, co-worker, supervisors and management
• Maintain accurate, up-to-date information for customer accounts

Customer Service Representative

Assist customers with loan applications for Enova's consumer lending brands.

• Enova operates multiple consumer lending brands with distinct offerings
• Undergo a two-week training program to specialize in a specific brand
• Handle a significant volume of inbound calls to assist potential customers with loan applications
• Convert prospects into sales while maintaining customer satisfaction

Application Support Representative

Customer Service Representative for Enova's lending brands providing superior customer service.

•We are currently only hiring in AZ, IA, ID, IL, IN, MI, MN, MO, NM, NV, UT, WI, and WY
•Section Manager
•Enova has several different consumer lending brands, each with their own unique offerings and customer requirements. As a Customer Service Representative, you will become an expert in one particular brand over the course of our 4 week training program. Once you finish our training program, you will primarily be responsible for providing superior customer service and a positive experience to our customers.
•Answer inbound calls from customers to answer and service any questions they may have
•Handle all customer inquiries, requests, and thoroughly educate them on our products and services
•Provide quality support in the areas of processing payments, creating payment plans, and other account related tasks to ensure a positive customer experience
•Communicate clearly and professionally with all customers, co-worker, supervisors and management
•Maintain accurate, up-to-date information for customer accounts

Customer Service Representative - Remote

Assist customers with loan applications at Enova's consumer lending brands.

•Enova operates multiple consumer lending brands, each featuring distinct offerings and customer criteria.
•In the role of an Application Support Representative, you will undergo a comprehensive two-week training program to specialize in a specific brand.
•Following the completion of training, you will handle a significant volume of inbound calls, engaging with potential customers to aid them in their loan application process and effectively convert these prospects into sales.

Remote Jobs at Enova International