Dealer Benefit
Dealer Benefit is a healthcare benefits provider focused on offering a wide range of health plans for individuals, families, and small to medium-sized businesses. They emphasize high-quality, affordable healthcare options such as major medical insurance, healthshare memberships, and supplemental plans. With a consultative approach, Dealer Benefit aims to simplify the process of finding and enrolling in the right health plans, ensuring members receive comprehensive coverage that meets their needs while promoting better health and financial well-being.
Finance • Insurance • Reinsurance • Variable • Fixed Operations
Customer Service Agent
March 4
🇺🇸 United States – Remote
💵 $23 - $25 / year
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
Dealer Benefit
Dealer Benefit is a healthcare benefits provider focused on offering a wide range of health plans for individuals, families, and small to medium-sized businesses. They emphasize high-quality, affordable healthcare options such as major medical insurance, healthshare memberships, and supplemental plans. With a consultative approach, Dealer Benefit aims to simplify the process of finding and enrolling in the right health plans, ensuring members receive comprehensive coverage that meets their needs while promoting better health and financial well-being.
Finance • Insurance • Reinsurance • Variable • Fixed Operations
📋 Description
• Handle inbound inquiries and resolve issues • Manage support tickets efficiently • Provide accurate information and ensure positive member experience • Diagnose and resolve member issues • Stay informed about updates and participate in training
🎯 Requirements
• 1 year of experience in Customer Service is required • 1 year of experience in the healthcare insurance industry is preferred • Strong problem-solving skills • Attention to detail • Customer-oriented mindset • Flexible mindset • Professionalism • CRM and ticketing systems familiarity • Proficient in computer applications • Understanding of HIPAA • Strong communication skills
🏖️ Benefits
• Bonus • Competitive compensation • PTO (unlimited or 3 weeks accrued) • 401K match • Work from home reimbursement
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