Seasonal Customer Service Representative

February 28

🏈 Ohio – Remote

Although this job is listed in Ohio, this company may be open to hiring remote in other states.

🌴 South Carolina – Remote

Although this job is listed in South Carolina, this company may be open to hiring remote in other states.

+3 more states

🏈 Ohio – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $15 - $17 / year

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Concentrix

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Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.

Renewals Management • Technical Support • Customer Care • Cross Channel Media • Sales and Marketing

10,000+ employees

Founded 1983

🏢 Enterprise

🤖 Artificial Intelligence

🤝 B2B

💰 Venture Round on 1995-01

📋 Description

• The Customer Service Representative-Remote (Seasonal) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. • This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. • A NEW CAREER POWERED BY YOU. • This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. • We’ll give you all the training, technologies, and continuing support you’ll need to succeed. • Plus, at Concentrix, there’s real career (and personal) growth potential. • In fact, about 80% of our managers and leaders have been promoted from within!

🎯 Requirements

• 1+ year of customer service experience • Open availability (this is a seasonal position) • A high school diploma or GED • A quiet, distraction-free environment to work from in your home • Proficiency in fast-paced multi-tasking • Eagerness to learn new technologies • Strong computer navigation skills and PC knowledge • A desktop or laptop to complete PC and internet testing • Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.) • Operating System: Windows 10+ • RAM: 8GB or higher • Processor: Intel i5/AMD Ryzen 5 or higher • Internet Requirements: DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable) • Speeds: 10 mbps download and 3 mbps upload or higher • While working, you will be required to hardwire with an ethernet cable • High Speed internet (no wireless/hotspots or satellite) and a smartphone

🏖️ Benefits

• Paid training and performance-based incentives • Lucrative employee referral bonus opportunities • Health and wellness programs with trained partners to help promote a healthy you • Mentorship programs that support your rewarding career journey • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support • Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more