Agency Support Specialist

March 4

🏈 Alabama – Remote

Although this job is listed in Alabama, this company may be open to hiring remote in other states.

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

+29 more states

🏈 Alabama – Remote 🌵 Arizona – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $25 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Branch

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At Branch, we’re returning insurance to its original purpose as a force for communal good. Our expert team is on a mission to innovate an industry that’s lost its way. Home and auto insurance should be less expensive, easier to buy, and allow more people to get the coverage they need. So we’ve built the community-focused insurance we’ve always wanted, at the culture-first company we’ve always wanted to work for. B Corp Certified. Glassdoor’s Best Places to Work 2022 & 2023. The future of insurance is here.

insurance • home insurance • auto insurance • bundled insurance • remotejobs

501 - 1000 employees

📋 Description

• Branch is on a mission to make insurance less expensive, so more people can be covered. • We innovate using data, tech, and automation to simplify insurance from start to finish. • Branch has a preference for candidates in Ohio, but is open to candidates located in many states. • Our Agency Support Team is committed to make it effortless for Branch's Independent Agents to manage their clientele.

🎯 Requirements

• Current Property & Casualty license required. • A High School diploma or GED required. • 1-3 years of previous Customer Service experience required. • Ability to prioritize and multitask, including navigating through multiple business applications. • Self-driven and thrives in a remote environment. • Strong interpersonal and communication skills. • Tenacious problem solver. • Experience in a fast-paced contact center environment preferred. • Excellent communication skills that reflect an ability to present and receive feedback in a positive way. • Working knowledge of Google products, remote collaboration tools (Zoom/Slack). • Follow call flow to ensure efficient and engaging conversations. • Strong desire to connect with people and a track record of strong relationships.

🏖️ Benefits

• Above-market salary—Branch is a data-driven company, so we do the math on salaries, too. If you get an offer from Branch, you can expect compensation that hits above the mark. • Pay equity and transparency—Our pay isn’t just above market, it’s equitable. We let experience and performance drive your success, never your gender, race, orientation, or beliefs. • Remote-first (with perks)—Work from where you’re most comfortable. We’ll take care of your work from home set-up and monthly internet. We also have a Columbus headquarters and Chicago hub if you’d like to join us in an office. • Flexible YouTime—We don’t just let you control your own time off. We actually encourage you to use it. After your first year at Branch, we’ll give you $1000 toward your next vacation. • Employee stock options—You’re not just an employee. If you’re full-time, you’re also a part-owner. You’ll have stock options so you can invest in the company you’re helping to grow. • Medical, vision, dental—Get all the coverage you need for a healthy, happy life. We’ll also contribute $150 per month to a health savings account (HSA), administered by Branch. • 401k and contribution matching—Invest in your future. Branch helps you get to retirement on time with a portion of your contributions matched each month.