French Customer Support Agent

October 22, 2024

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BrainRocket

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IT Software

501 - 1000 employees

☁️ SaaS

🏢 Enterprise

🤝 B2B

Description

• Communication with customers through online-chats, e-mails • Maintain prompt and empathetic attitude towards customers • Acknowledge and resolve customers’ complaints • Knowing our products inside and out so you can answer the questions • Ensure the satisfaction of the customer and provide professional support for customers

Requirements

• Excellent written and verbal French and English skills • Analytical skills • Ability to work in multitasking environment • Experience working with customer support would be a plus.

Benefits

• A dynamic European company • People-oriented management without bureaucracy • 24 days of paid holidays • Friendly team