Support Specialist - Remote

2 days ago

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Brex

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We're empowering employees anywhere to make better financial decisions. Need Help? -> Email us at support@brex.

501 - 1000

💰 Series D on 2022-05

Description

• Brex is the AI-powered spend platform. • We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses. • The CX team provides constant live support. • Our goal is to make customers happy and productive while maintaining high service standards.

Requirements

• This role is required to be located within the greater Vancouver, BC area • Passionate about customer support and about the role it plays in making a customer-centric team successful • Ability to communicate technical problems in a clear and tactful way • Strong verbal and written communication skills • Empathy, diplomacy, tact, and poise under pressure when working through customer issues