BrickBrands
BrickBrands is a company specializing in content classification and data labelling services, with a focus on enabling brands to engage effectively with their audiences. Established six years ago and originating from BrandBastion in the Nordics, BrickBrands offers moderation solutions in over 43 languages, operating globally with a team that works 24/7. The company aims to help brands respond to important topics and manage negative sentiment by blending technology with human insight. It emphasizes values such as accountability, teamwork, and continuous improvement, all while fostering a diverse and supportive work environment. BrickBrands' global reach and dedication to high-quality content processing make it a key player in enhancing brand communication in the social media space.
Social Media Moderation • Data Labeling • Brand Protection • Social Media Engagement • Data Insights
Content Processing Specialist - Content Moderation
April 11
BrickBrands
BrickBrands is a company specializing in content classification and data labelling services, with a focus on enabling brands to engage effectively with their audiences. Established six years ago and originating from BrandBastion in the Nordics, BrickBrands offers moderation solutions in over 43 languages, operating globally with a team that works 24/7. The company aims to help brands respond to important topics and manage negative sentiment by blending technology with human insight. It emphasizes values such as accountability, teamwork, and continuous improvement, all while fostering a diverse and supportive work environment. BrickBrands' global reach and dedication to high-quality content processing make it a key player in enhancing brand communication in the social media space.
Social Media Moderation • Data Labeling • Brand Protection • Social Media Engagement • Data Insights
📋 Description
• As a Content Processing Specialist, your role is to help protect brands from harmful content on various social media platforms and promote a positive community for the brands by issuing responses and removing negative brand sentiments. • You will be trained and have experience in analyzing information, conducting content moderation and ensuring a safe experience for all businesses and individuals around the world. • Use our online platform to monitor content • Maintain constant communication with your shift manager to resolve any issues or questions • Rapidly identify any online communication, whether it’s a plain text or a meme and stay up to date with the latest social media trends/lingo • Ensure the safety of the online community, and that the policies and guidelines are being followed accordingly • Understand brand policies and guidelines, in order to effectively analyze information and be able to make the correct decisions in moderating each content in a timely manner • Work with various brands from different industries to detect, review and monitor all kinds of content
🎯 Requirements
• A High School Diploma or equivalent • A personal PC/laptop with a working webcam • General knowledge and interest in various social media platforms (Facebook, Instagram, LinkedIn, Discord, etc) • A good working home environment with a stable internet connection • Must have experience in content moderation, customer service (non-voice), or social media/community management • Any form of experience in social media and marketing is a plus! • The ability to work an 8-hour shift, on a rotating schedule, and be flexible to work on weekends. • Excellent communication skills in English, both written and oral. Additional languages are a PLUS!
🏖️ Benefits
• 100% Remote position • Continuous learning experience & career growth opportunities • Offers competitive compensation based on location market rates • A great opportunity to work with some of the world’s coolest and most innovative brands • A welcoming environment where even your feedback and suggestions are all being taken into consideration • Enjoy working in a diverse & global team environment - BrickBrands team members come from different backgrounds
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