Brightfield
Brightfield is a leading provider of extended workforce market intelligence, utilizing its AI platform, TDX, to help global businesses identify and realize savings opportunities in contingent workforce spending. By automating time-consuming tasks and enabling insightful SOW analysis, Brightfield empowers organizations to negotiate supplier contracts with greater certainty and achieve significant ROI across various industries, including healthcare, technology, and financial services.
Total Talent Management • Services Procurement • Workforce Analytics • Job Title Taxonomy • Rate Cards
Vice President - Customer Success
March 13
Brightfield
Brightfield is a leading provider of extended workforce market intelligence, utilizing its AI platform, TDX, to help global businesses identify and realize savings opportunities in contingent workforce spending. By automating time-consuming tasks and enabling insightful SOW analysis, Brightfield empowers organizations to negotiate supplier contracts with greater certainty and achieve significant ROI across various industries, including healthcare, technology, and financial services.
Total Talent Management • Services Procurement • Workforce Analytics • Job Title Taxonomy • Rate Cards
📋 Description
• Brightfield is an AI company transforming workforce analytics for the Global 2000. • Seeking a VP of Customer Success to enhance customer retention and advocacy. • Lead cross-functional collaboration to align customer success with business goals. • Drive customer engagement through relationships and strategic partnerships.
🎯 Requirements
• 8-10+ years of experience in Customer Success, Account Management, or Strategic Partnerships leadership roles. • Bachelor's degree or equivalent career experience. • Experience managing a large portfolio of partner and customer accounts, driving retention and expansion strategies in partnership with Sales. • Strong background in technology deployment, enterprise architecture, and CS solutions. • Experience using CRM software to prioritize and manage accounts. • Strong leadership and prioritization skills, with experience thriving in strategic conversations that require emotional intelligence and decision-making.
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