brightwheel
brightwheel is a comprehensive childcare management software offering solutions for preschools, child care centers, and parents. It streamlines administrative tasks such as billing, payroll, communication, and curriculum planning through its user-friendly app. Brightwheel helps educators and families connect more effectively and is designed to save time on routine tasks, enhancing operational efficiency in childcare settings.
Daycare • preschool • Mobile & Web Tool • Child Care • Education
Senior Salesforce Administrator
11 hours ago
brightwheel
brightwheel is a comprehensive childcare management software offering solutions for preschools, child care centers, and parents. It streamlines administrative tasks such as billing, payroll, communication, and curriculum planning through its user-friendly app. Brightwheel helps educators and families connect more effectively and is designed to save time on routine tasks, enhancing operational efficiency in childcare settings.
Daycare • preschool • Mobile & Web Tool • Child Care • Education
📋 Description
• Brightwheel is seeking an exceptional Senior SysOps Administrator to join the Systems Operations team who will drive go-to-market operations that are scalable, efficient, and data-driven. • The ideal candidate will combine their passion for problem-solving with deep systems expertise and cross-functional collaboration to fuel business growth, enable team efficiency, and deliver a great customer experience. • This person will gain a comprehensive understanding of business processes and is able to work backwards to solve business problems using creative system designs that are flexible and scalable. • This person owns the timeline they provide to the business for delivery and sticks to those dates, knowing when to work with leadership to manage scope. • This person is also detail oriented in their technical work, making sure that business requirements are clearly understood and delivered correctly.
🎯 Requirements
• 4+ years experience of systems administration for sales operations or revenue operations, including 2+ years of administration for a hub-and-spoke Salesforce architecture • 1+ years experience managing stakeholder expectations across multiple projects with competing priorities • Proven experience with systems, integrations, and tools utilized for sales, marketing, and customer operations processes such as Salesforce, Gong, ChiliPiper, Intercom, Hubspot, Zendesk, Zapier, LeanData, etc.. • Demonstrated proficiency with Salesforce’s declarative capabilities, including updates to lightning page layouts, complex user permissions, building custom formulas, creating validation rules, building and updating detailed Salesforce flows, etc. • Creative problem solver, skilled at overcoming obstacles and solutioning around key business problems • Proven ability to design and implement new processes within systems and facilitate user adoption • Excellent project management skills and skilled cross-functional collaborator • Salesforce Administrator Certification required • Experience working in a startup is a plus
🏖️ Benefits
• Healthcare Coverage: Medical, dental, and vision benefits typically valued at $15,000+, with brightwheel providing high coverage for both employees and families • Generous Paid Parental Leave for growing families • Flexible Paid Time Off (PTO) to recharge and relax • 401(k) Enrollment to help you plan for the future • Monthly Wellness & Productivity Stipend to support your well-being
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