Senior CRM Marketing Manager

April 3

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Brigit

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Brigit is a financial technology company focused on empowering users to manage their finances more effectively. With over 7 million users, Brigit offers services such as instant cash advances, credit building tools, and insights into spending habits to help users avoid overdraft fees and manage credit more efficiently. The platform allows users to get cash advances without credit checks, build their credit while saving, and access full credit reports with identity theft protection up to $1 million. Additionally, Brigit offers features such as real-time alerts on bank balances, easy budgeting, and tracking savings by avoiding fees. The service is subscription-based and integrates with Coastal Community Bank to provide certain products.

finances • financial services • fintech • financial technology • financial wellness

51 - 200 employees

Founded 2016

💸 Finance

💳 Fintech

📋 Description

• As the Senior CRM Marketing Manager, you will contribute to day-to-day operations for major Brigit CRM channels (Email, SMS, in-app and push) including maintenance of content and deployment calendar. • You’ll strategize, collaborate on, and manage CRM campaigns from end to end; strategy, requirement gathering, briefing and optimizations, monitoring, reporting and analysis. • This is a very impactful role that will work cross-functionally with Design, Product, and Engineering to enable new personalized customer journeys. • This role reports to the CRM Director.

🎯 Requirements

• 5-7 years of hands-on experience managing CRM programs from conception through analysis; Experience with a consumer subscription product is highly preferred. • Customer obsessed and a creative thinker; you care deeply about our customers as well as delightful, on-brand experiences. • Experience with Iterable including custom events and dynamic scripting language (handlebars) is required. • Experience leveraging complex marketing automation/CRM systems like Braze, Iterable, MoPub, ExactTarget or Responsys. • Knowledge in customer segmentation, list management, deliverability and CAN-SPAM laws. • Passion for data-driven marketing and building programs that drive incremental results. • Excellent analytical and quantitative skills. • Team player and strong communicator. • Exceptional project management skills, experience managing multiple competing projects/deadlines, and strong attention to detail. • An ability to work under tight deadlines and in a fast-paced environment.

🏖️ Benefits

• Medical, dental, and vision insurance • Flexible PTO Policy • 401k plan • Paid Parental Leave • Physical and mental wellbeing benefits including Wellhub for access to virtual workouts and discounted gym memberships, and Headspace for covered virtual therapy sessions and unlimited on demand health support • Monthly reimbursements to use against wifi and cell phone bills • Annual reimbursement for Learning & Development • Help hard working Americans build a brighter financial future • High-growth company at an early stage • A dynamic, flexible and collaborative start-up work environment with a highly talented team