Shared Services Engineering Manager

4 days ago

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Broadridge

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Technology • Data and Analytics • Communications

10,000+

💰 Post-IPO Debt on 2023-08

Description

• Designs, develops, modifies, and implements technology solutions • Reviews system requirements and business processes; codes, tests, debugs, and implements software • Manages service level agreements and ensures efficient service delivery • Assesses customer feedback and improves procedures for great customer service • Oversees employees in the delivery process to ensure accountability and service quality

Requirements

• Management responsibilities include performance appraisals, pay reviews, training and development • Requires understanding and application of procedures and concepts within own discipline • Applies broad industry and commercial awareness to drive financial and operational performance • Leads through subordinate managers; executes functional business plans • Directs the resolution of highly complex or unusual business problems

Benefits

• Comprehensive benefit offerings • Flexible work arrangements • Career development opportunities • Diversity, equity, and inclusion initiatives • Disability assistance