Technical Lead - Customer Engineering, Automation Testing - Selenium

3 days ago

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BrowserStack

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BrowserStack is a comprehensive cloud-based testing platform that enables developers and testers to run tests on real devices and browsers. It provides solutions for manual and automated testing of websites and mobile applications, ensuring compatibility, functionality, and performance across a plethora of devices and browsers. With features such as cross-browser testing, visual testing, and test observability, BrowserStack aims to streamline test automation, enhance test coverage, and improve overall testing efficiency. The platform supports integrations with various CI/CD tools and offers extensive browser and device coverage, ensuring seamless and bug-free experiences for users globally.

Mobile testing • Web testing • Cross-browser testing • Cloud infrastructure • Real Devices

501 - 1000 employees

Founded 2011

☁️ SaaS

💰 $3.8G Series B on 2021-06

📋 Description

• Be the architect and owner for the customer’s end-to-end technical evaluation of BrowserStack; deliver on revenue plan with the account team; work as a technical advisor for Fortune 500 companies. • Work closely with customer stakeholders like the customer's Dev, QA, Network, Security, Business teams etc, to resolve technical product queries or technical roadblocks. • Accountable for leading Customer Engineering activities including technical discovery, RFP responses, technical value proposition, architectural guidance, sales support, and ongoing customer relationships. • Design and lead comprehensive technical sessions in the sales cycle – mapping out the customer’s unique workflows, technical architecture, and organizational goals – leading to a clear understanding of BrowserStack’s value proposition in the customer’s evaluation; design and conduct comprehensive solution demonstrations. • Participate in devising innovative technical approaches/solutions to enable customers to succeed with BrowserStack. • You will participate actively with cross-functional product & engineering teams and learn & develop on different technologies as per the customer needs. This involves programming, test automation frameworks, CI tools, security, networks, etc. • Develop a strong understanding of our technology portfolio and the competitive landscape for web apps, mobile apps and visual testing solutions to strategically position the BrowserStack products, based on customer's use cases. • Work as a bridge between Customer and Product & Engineering teams, capture technical product requirements and feedback from customers and relay it to the product with relevant market insights to enhance the BrowserStack its Product offerings. • You will lead and mentor team members and coordinate closely with peers. • Lead initiatives to scale the Customer Engineering practice, e.g. streamlining processes and building workflows for efficient external and internal coordination, creating reusable technical or process artifacts, etc.

🎯 Requirements

• 7 - 12 years of engineering experience in the B2B SaaS space • Client/ Customer interaction experience is a must • Strong experience in Selenium & API Automation Testing is a must • Mobile testing experience is a plus • Prior exposure in Solutions Engineering, Pre-Sales, or Consulting roles with a technical background would be ideal • Experience in leading, mentoring and supporting a team is a must • Some combination of experience in Programming (Java, C#, Python, Ruby, JavaScript) • Dev. Tools and IDEs (Eclipse, IntelliJ IDEA, Visual Studio, Maven, Git) • Automation frameworks (JUnit/NUnit, TestNG, Selenium, Appium, Cucumber,NighWatchJS,WDIO) • Continuous Integration (CI) tools (Jenkins,Bamboo, TeamCity, Microsoft Azure DevOps) • Networking and security protocols (TCP/IP, HTTP, SSL, VPNs, IPSEC, firewalls) • Disciplined self-starter, does whatever it takes in order to succeed • Ability to work well in a highly dynamic / team environment; excellent communication skills; strong team player • B.S. degree in Computer Science / Technical discipline • Familiarity with agile software development and deployment methodologies and the modern Software Development Life Cycle (SDLC), associated toolsets and best practices

🏖️ Benefits

• Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000 • Gratuity as per payment of Gratuity Act, 1972 • Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends • Remote-First work environment that allows our people to work from anywhere in India • Remote-First Benefit for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience