Spanish Bilingual Cold Caller - Customer Support Specialist

March 11

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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BruntWork

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BruntWork is a company that connects skilled professionals with remote job opportunities across various industries. Based on the principle of enabling individuals to work from home, BruntWork focuses on providing roles in customer support, web development, digital marketing, graphic design, and virtual assistance. The company primarily serves clients in Australia, the UK, the US, Canada, New Zealand, and beyond, while sourcing talent from regions including Southeast Asia, Latin America, and Eastern Europe.

outsourcing • remote work

5001 - 10000 employees

Founded 2020

🤝 B2B

👥 B2C

📋 Description

• This is a remote position. • Role Name: Bilingual Cold Caller and Customer Support Specialist • Schedule: 35-40 hours per week, typically 9 AM to 6 PM Miami, FL time • Client Timezone: Eastern Time • Join a thriving car detailing business that’s revolutionizing the industry in Florida! • This established company offers a comprehensive range of services, including expert car washing, meticulous detailing, advanced paint correction, and specialized restorations for various vehicles. • With a focus on delivering top-tier service to a diverse clientele, this business has built an impressive customer base and reputation for excellence. • As they continue to expand their reach across Orlando, Deltona, and surrounding areas, they’re seeking a dynamic individual to play a crucial role in their growth strategy. • We’re seeking a talented Bilingual Cold Caller and Customer Support Specialist to become the voice of our client’s premium car detailing service. • In this pivotal role, you’ll be at the forefront of customer engagement, driving business growth through proactive outreach and exceptional support. • You’ll manage a substantial database of nearly 5,000 clients, expertly juggling appointment scheduling for a fleet of mobile detailing units. • This position offers an exciting blend of sales, customer service, and operational management, providing ample opportunity to make a significant impact on the business’s success. • If you’re passionate about delivering top-notch customer experiences, have a knack for sales, and thrive in a fast-paced environment, this role offers tremendous potential for professional growth and satisfaction.

🎯 Requirements

• Fluency in both English and Spanish, with exceptional communication skills in both languages • Proven track record in sales and customer service, with a talent for building rapport and closing deals • Ability to articulate complex detailing services and terminology with clarity and enthusiasm • Proficiency in CRM systems and phone systems, with a quick learning curve for new technologies • Adaptable and resilient, capable of thriving in a dynamic, fast-paced work environment • Self-motivated with a proactive approach to problem-solving and business improvement • Excellent time management skills, able to juggle multiple tasks while maintaining high-quality output • Passion for the automotive industry and commitment to delivering premium customer experiences • Availability to work full-time, including occasional weekends, to meet business demands

🏖️ Benefits

• HMO Coverage for eligible locations • Permanent work from home • Immediate hiring • Steady freelance job