With over €200m invested volume and over 9000 financed renewable energy assets in the residential energy sector in just 3 years, Bullfinch is an integral driver of the European energy transition. We provide tailored, tariff-based financing solutions for assets such as PV-solar, energy storage, heat pumps and wall boxes. Our solutions integrate seamlessly in the customer journey of our installer-network and work directly at the point of sale.Our integrated financing solutions are enabled by our investment vehicles via which, for the first time in history, we give institutional investors the chance to invest into decentralized renewable energy portfolios. Our portfolios are contractually standardized and the entire underwriting value chain is taken care of by bullfinch.//Mit einem Investitionsvolumen von über 200 Mio. € und über 9000 finanzierten Erneuerbare-Energien-Anlagen im Residential Bereich in nur 3 Jahren ist Bullfinch ein wesentlicher Motor der europäischen Energiewende. Wir bieten maßgeschneiderte, tarifbasierte Finanzierungslösungen für u.a. PV-Solaranlagen, Energiespeicher, Wärmepumpen und Wallboxen. Unsere Lösungen fügen sich nahtlos in die Customer Journey unserer Partner Installateure ein und funktionieren direkt am Point of Sale.Unsere integrierten Finanzierungslösungen werden durch unsere Investmentvehikel ermöglicht, über die wir als eine der ersten Firmen institutionellen Anlegern die Möglichkeit geben, in dezentrale erneuerbare Energieportfolios zu investieren. Unsere Portfolios sind vertraglich standardisiert und die gesamte Underwriting-Wertschöpfungskette wird von bullfinch übernommen.
11 - 50 employees
March 13
With over €200m invested volume and over 9000 financed renewable energy assets in the residential energy sector in just 3 years, Bullfinch is an integral driver of the European energy transition. We provide tailored, tariff-based financing solutions for assets such as PV-solar, energy storage, heat pumps and wall boxes. Our solutions integrate seamlessly in the customer journey of our installer-network and work directly at the point of sale.Our integrated financing solutions are enabled by our investment vehicles via which, for the first time in history, we give institutional investors the chance to invest into decentralized renewable energy portfolios. Our portfolios are contractually standardized and the entire underwriting value chain is taken care of by bullfinch.//Mit einem Investitionsvolumen von über 200 Mio. € und über 9000 finanzierten Erneuerbare-Energien-Anlagen im Residential Bereich in nur 3 Jahren ist Bullfinch ein wesentlicher Motor der europäischen Energiewende. Wir bieten maßgeschneiderte, tarifbasierte Finanzierungslösungen für u.a. PV-Solaranlagen, Energiespeicher, Wärmepumpen und Wallboxen. Unsere Lösungen fügen sich nahtlos in die Customer Journey unserer Partner Installateure ein und funktionieren direkt am Point of Sale.Unsere integrierten Finanzierungslösungen werden durch unsere Investmentvehikel ermöglicht, über die wir als eine der ersten Firmen institutionellen Anlegern die Möglichkeit geben, in dezentrale erneuerbare Energieportfolios zu investieren. Unsere Portfolios sind vertraglich standardisiert und die gesamte Underwriting-Wertschöpfungskette wird von bullfinch übernommen.
11 - 50 employees
• Act as the primary contact for a portfolio of high-value VIP customers. • Build and maintain strong relationships with key accounts, fostering customer satisfaction and loyalty. • Understand each VIP customer’s unique needs, preferences, and playing habits to deliver personalized support and assistance. • Proactively engage with VIP customers, providing tailored assistance, addressing inquiries, and resolving issues swiftly. • Collaborate closely with internal teams, such as customer support, marketing, and product development, to ensure smooth account management and a seamless customer experience. • Identify opportunities to enhance the VIP experience through customized promotions, bonuses, and exclusive offers. • Recognize and act on up-sell and cross-sell opportunities within the VIP customer base. • Track and analyze key account metrics to spot trends and develop strategies for revenue growth. • Educate VIP customers about the loyalty program, highlighting benefits and tips for maximizing their rewards. • Collect customer feedback to continuously refine the VIP program and elevate the overall customer experience. • Advocate for VIP customers’ needs within the organization, ensuring their feedback is considered and concerns addressed. • Stay informed on the latest trends and developments in the social gaming industry, including competitor activities, to identify opportunities and challenges. • Provide insights and recommendations to the management team based on market trends and customer feedback, driving growth and maintaining a competitive advantage.
• Native or fluent in Spanish and English skills, both written and oral. • Experienced in sports with an in-depth understanding of the U.S. sports market, popular sports types, and a strong passion for the industry. • Proven experience as an Account Manager, host or a similar role involving customer hospitality and care. • Experience working within an online Sportsbook and Casino. • Excellent communication and interpersonal skills, with the ability to build strong relationships with VIP customers. • Strong customer focus and a passion for delivering exceptional service. • Analytical mindset with the ability to interpret data and make data-driven decisions. • Self-motivated, result-oriented, and able to work independently as well as part of a team. • Familiarity with CRM systems and customer service software is a plus. • Knowledge of online marketing or sales strategies and loyalty programs is a plus. • Flexibility to work when your players are active.
• Competitive salary • Flexibility and remote work • Training and development • International collaboration with our teams based around the world • Fast growing business where the sky's the limit for your career
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