Claims Analyst I-II - Residential Property

5 days ago

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

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Cabrillo Coastal General Insurance Agency, LLC

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Cabrillo Coastal General Insurance Agency, LLC is a specialized insurance provider that focuses on residential property insurance for hurricane-exposed areas. The agency prides itself on delivering exceptional customer service and expertise tailored to the unique needs of clients living in coastal regions. With a team of knowledgeable agents available 24/7, Cabrillo Coastal ensures quick claims handling and comprehensive support, helping homeowners recover from disasters such as hurricanes and tornadoes.

51 - 200 employees

⚕️ Healthcare Insurance

💸 Finance

📋 Description

• Our Claims Analyst I’s are our entry-level team members who are selected for, participate in and earn the opportunity to graduate from our Harbor Claims College. • During Claims College, they are considered students and learn how to handle basic claims the Harbor Claims way in both a classroom and hands-on environment. • After successful completion of Harbor Claims College, our Claims Analysts I initially focus their attention on providing constant, top-quality and highly-responsive service to our customers in order to successfully handle first notice of loss (FNOL) communications and or routine claims inquiries and/or issues from policyholders, agents and other Company team members. • Concurrently, in order to expose the Claims Analyst I’s to the “nuts and bolts” of the Harbor Claims way, our Claims Analyst I’s provide other administrative and technical assistance in support of their team. • Eventually, as their knowledge base expands, our Claims Analyst I’s are tasked with handling routine claims files within minimum levels of authority and then receive increased exposure to more challenging files as they demonstrate mastery and ability.

🎯 Requirements

• Quality-oriented • Detail-oriented • Self-starter • Team player • Multi-tasker • Adaptability • Flexibility • Strong work ethic • Positive "can do" attitude • Collaborator • Financially-oriented • Service-oriented • Coachable • Dependable • Effective decision-making • Time management/working under tight deadlines • Information and financial review and analyses • Organization • Problem analyses/solving • Active listening • Asking good questions to learn about claims handling • Oral and written communication • Interpersonal communication • Strong knowledge of business writing, grammar and punctuation rules • Telephone and email business etiquette rules • Desktop computer operations • Standard business software and web-based engine operations (e.g., Microsoft Word, Microsoft Excel, Microsoft Outlook and Internet Explorer). MS Access and MS PowerPoint a plus.