CallMiner is a global leader in AI-powered conversation intelligence, offering a comprehensive platform for analyzing omnichannel customer interactions at scale. Their solutions are designed to enhance customer experience by leveraging AI-driven insights for sentiment analysis, compliance, fraud detection, and sales effectiveness, among others. CallMiner's technologies are trusted by leading organizations in various industries such as retail, financial services, healthcare, insurance, travel, and hospitality. With their Eureka Platform, they enable companies to deepen their understanding of customer interactions, connecting insights to actionable business improvements and transformational changes.
Performance Management β’ Business Intelligence β’ Call Center Operational Efficiencies β’ Customer Satisfcation β’ Agent Productivity
Yesterday
CallMiner seeks a CS Operations Analyst for customer success operations. Focus on contract reviews and process improvements.
πΊπΈ United States β Remote
π Massachusetts β Remote
π° $20M Venture Round on 2022-06
β° Full Time
π’ Junior
π‘ Mid-level
π Customer Success
October 31
Join CallMiner's QA team as a software tester focusing on quality assurance.
πΊπΈ United States β Remote
π° $20M Venture Round on 2022-06
β° Full Time
π‘ Mid-level
π Senior
π§ QA Engineer (Quality Assurance)
October 26
Help drive sales as a Business Development Representative for AI conversation intelligence provider.
π¬π§ United Kingdom β Remote
π° $20M Venture Round on 2022-06
β° Full Time
π’ Junior
π° Business Development (BDR)
September 17
Drive product management for AI-driven customer interaction analytics solutions.
πΊπΈ United States β Remote
π Massachusetts β Remote
π° $20M Venture Round on 2022-06
β° Full Time
π‘ Mid-level
π Senior
β Product Manager