CallMiner is a global leader in AI-powered conversation intelligence, offering a comprehensive platform for analyzing omnichannel customer interactions at scale. Their solutions are designed to enhance customer experience by leveraging AI-driven insights for sentiment analysis, compliance, fraud detection, and sales effectiveness, among others. CallMiner's technologies are trusted by leading organizations in various industries such as retail, financial services, healthcare, insurance, travel, and hospitality. With their Eureka Platform, they enable companies to deepen their understanding of customer interactions, connecting insights to actionable business improvements and transformational changes.
Performance Management β’ Business Intelligence β’ Call Center Operational Efficiencies β’ Customer Satisfcation β’ Agent Productivity
February 25
Drive innovation and expansion of telephony platform at CallMiner as a Senior Software Developer.
π Massachusetts β Remote
π° $20M Venture Round on 2022-06
β° Full Time
π Senior
π§βπ» Full-stack Engineer
December 20, 2024
CallMiner seeks a CS Operations Analyst for customer success operations. Focus on contract reviews and process improvements.
π Massachusetts β Remote
π° $20M Venture Round on 2022-06
β° Full Time
π’ Junior
π‘ Mid-level
π Customer Success
Remote Jobs at CallMiner