CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.
January 28
CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.
• The Procurement Specialist will be responsible for sourcing and purchasing high-quality products that meet our organization’s needs. • This role requires in-depth knowledge of the relevant markets and technologies, along with strong negotiation skills to secure the best terms and pricing. • Research, analyze, and select suppliers for lighting, solar, EV, EC motors, and electrical items based on quality, cost, delivery, and reliability. • Develop and maintain strong relationships with suppliers to ensure timely and cost-effective procurement of materials and equipment. • Collaborate with cross-functional teams to understand procurement needs and align purchasing strategies with overall business goals. • Negotiate contracts, pricing, and terms with suppliers to secure optimal agreements. • Monitor market trends, product innovations, and supplier performance to identify opportunities for improvement and cost savings. • Maintain accurate records of purchases, pricing, and inventory levels in relevant databases. • Prepare and present procurement reports to management, highlighting key metrics and supplier performance. • Ensure compliance with company policies and industry regulations in all procurement activities.
• Bachelor’s degree in Supply Chain Management, Business Administration, Engineering, or a related field. • Minimum of 5 years of experience in procurement, with a focus on lighting, solar, EV, EC motors, or electrical items. • Strong understanding of product specifications, market trends, and supplier capabilities in the relevant sectors. • Excellent negotiation skills and experience managing supplier relationships. • Proficiency in MS Excel and experience with procurement software and databases. • Strong analytical skills, with the ability to interpret data and make informed decisions. • Exceptional attention to detail and organizational skills. • Positive, team-oriented attitude with a commitment to continuous improvement. • Strong time management skills and the ability to prioritize tasks effectively. • Diligent with great attention to detail, ensuring accuracy in all procurement activities. • Comfortable with multi-tasking and managing multiple projects simultaneously. • Ability to analyze and interpret data to inform procurement strategies. • Professional customer service skills, particularly in a B2B context.
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