Clinical Intake Analyst

Yesterday

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Description

β€’ Research incoming documents related to utilization management, case management, disease management, and appeals. β€’ Manage workload by prioritizing tasks and ensure compliance with HIPAA and privacy laws. β€’ Handle a high volume of inquiries daily while adhering to standards for quality and timeliness. β€’ Support Performance Guarantees by providing coverage for urgent appeals on long weekends. β€’ Perform basic administrative tasks, such as managing inventory and mailing correspondence. β€’ Ensure workflows are efficient and departmental operations run smoothly.

Requirements

β€’ High School Diploma or GED β€’ General office experience plus 1 year of experience in Regence Customer Service or equivalent combination of education and experience. β€’ Solid communication and writing skills, as well as general computer knowledge. β€’ Organized, able to enter data accurately, and have some administrative skills. β€’ Basic understanding of medical terminology and healthcare benefits/systems. β€’ Ability to review clinical documents and forward them to the right people for resolution. β€’ Critical thinking and attention to detail. β€’ Adapt quickly to new information and processes. β€’ Work independently, prioritize tasks, and meet deadlines with minimal supervision. β€’ Team player who can work collaboratively with others to achieve operational standards.

Benefits

β€’ Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. β€’ Annual employer contribution to a health savings account. β€’ Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. β€’ Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). β€’ Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). β€’ Award-winning wellness programs that reward you for participation. β€’ Employee Assistance Fund for those in need. β€’ Commute and parking benefits.

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