Canyon GBS is a company that specializes in providing technology solutions for colleges and universities across North America. It offers a range of services and products, including the Advising App, which consists of recruitment CRM, student success suites, and enterprise AI assistants. Designed to enhance the educational experience, these tools aim to modernize and integrate educational technologies, making them more affordable. Canyon GBS also provides professional services, managed data services, and analytics, utilizing tools like the Apache Superset for business intelligence. The company is ISO 27001:2022 certified and focuses on improving higher education CRM systems, as well as compliance with federal and state requirements. Canyon GBS serves some of the largest educational institutions and aims to deliver impactful technologies in the higher education sector.
Enterprise AI Assistant โข Retention CRM โข Recruitment CRM โข Enterprise Helpdesk
February 10
๐ต Arizona โ Remote
๐ต $44k - $62.2k / year
โฐ Full Time
๐ก Mid-level
๐ Senior
๐ฐ Account Manager
Canyon GBS is a company that specializes in providing technology solutions for colleges and universities across North America. It offers a range of services and products, including the Advising App, which consists of recruitment CRM, student success suites, and enterprise AI assistants. Designed to enhance the educational experience, these tools aim to modernize and integrate educational technologies, making them more affordable. Canyon GBS also provides professional services, managed data services, and analytics, utilizing tools like the Apache Superset for business intelligence. The company is ISO 27001:2022 certified and focuses on improving higher education CRM systems, as well as compliance with federal and state requirements. Canyon GBS serves some of the largest educational institutions and aims to deliver impactful technologies in the higher education sector.
Enterprise AI Assistant โข Retention CRM โข Recruitment CRM โข Enterprise Helpdesk
โข Manage client relationships, ensure customer satisfaction, and identify upselling opportunities. โข Support new sales efforts and focus on customer retention. โข Collaborate with teams to exceed client expectations and achieve company objectives. โข Travel as needed to represent Canyon GBS globally with customers, partners, and the community.
โข Bachelor's degree in Business, Marketing, or a related field. โข Minimum of 3 years of experience in account management or sales, preferably in the tech industry. โข Proven ability to manage multiple client accounts simultaneously while maintaining attention to detail. โข Strong understanding of AI-powered solutions and their applications in various sectors. โข Excellent listening, negotiation, and presentation skills. โข Proficiency in CRM software and MS Office Suite. โข Strong verbal and written communication skills. โข Ability to work independently and as part of a team.
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