Manager - Associate Relations Investigator

6 days ago

⚔️ Virginia – Remote

Although this job is listed in Virginia, this company may be open to hiring remote in other states.

💵 $132.8k - $151.6k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Capital One

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Capital One is a financial services company that specializes in credit cards, banking, and loans. Committed to innovation, Capital One combines technology and data-driven strategies to enhance customer experiences and improve its banking services. The company also emphasizes diversity, inclusion, and a collaborative work culture while providing a wide range of job opportunities in various fields including finance, technology, and customer service.

Business Banking

10,000+ employees

🏦 Banking

💸 Finance

💳 Fintech

💰 Post-IPO Equity on 2023-05

📋 Description

• Investigate and resolve all types of employment complaints, including harassment, discrimination, retaliation, wage and hour issues, wrongful termination, etc. • Resolve manager and associate issues by acting as a consultant/coach through providing guidance on conflict and dispute resolution • Thoroughly document investigation plans, interviews, summaries and recommendations in a timely, high-quality manner • Act as an objective and knowledgeable resource to work through challenging employment, performance and policy issues • Tailor and deliver communications in an effective, measured way to help influence the right outcomes with stakeholders and mitigate risk • Thoroughly investigate complaints, while using good judgment to analyze evidence and make recommendations • Act as role model and champion for Capital One Values • Participate in internal projects that improve investigative processes

🎯 Requirements

• High School Diploma, GED or equivalent certification • At least 3 years of Human Resources, Legal or Risk Management experience • At least 3 years of investigation experience • 5+ years of experience working in a team corporate environment (preferred) • 5+ years of human Resources or legal experience focused on employment investigations (preferred) • Human Resources certification (preferred) • Knowledge of employment law and practices (preferred)

🏖️ Benefits

• Comprehensive, competitive, and inclusive set of health benefits • Financial benefits and other benefits that support your total well-being • Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level