GTM Operations Manager

23 hours ago

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Carbyne

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Carbyne is a leading cloud-based platform providing advanced communication solutions for mission-critical centers. Their platform is designed to enhance public safety and emergency response by enabling seamless information flow among call centers and first responders. Carbyne offers an array of products such as the APEX all-in-one call handling solution and ECaaS (Emergency Communications as a Service) to improve 911 and community collaboration efforts. Their services are used globally, ensuring dynamic and secure communication for urgent response scenarios, and they employ cloud-native technology to provide scalable and future-proof solutions.

NG911 • Call Handling • NG911 plugin for legacy systems • PSAP in the cloud • 911 as a service

51 - 200 employees

🔒 Cybersecurity

📡 Telecommunications

🏢 Enterprise

📋 Description

• Hi there! We’re Carbyne, and every day, we’re on a mission to revolutionize public safety. • As the global leader in emergency collaboration technology, we’re building a cutting-edge platform that helps save lives. • Your expertise in project management, process optimization, data analysis, and cross-functional collaboration will be pivotal in driving our mission forward. • Part of the Carbyne GTM Team and reporting to the CMO, this position requires a strategic thinker with a strong background in project management, process optimization, and data-driven decision-making. • Oversee GTM projects from conception to completion, ensuring timely delivery and alignment with strategic goals. • Lead the development and execution of comprehensive GTM strategies that align with Carbyne's business objectives. • Collaborate with marketing, sales, product, and customer success teams to ensure unified execution of GTM plans. • Implement and maintain campaign operations, ensuring timely execution, performance tracking, and ongoing iteration of campaigns. • Develop standardized ROI reporting frameworks for GTM activities.

🎯 Requirements

• Educational Background: Bachelor's degree in Business Administration, Marketing, or a related field. • Experience: Minimum of 5 years in GTM operations, sales operations, or marketing operations within a SaaS or technology-driven environment. • Project Management: Proven experience in leading complex projects with cross-functional teams, demonstrating strong organizational and leadership skills. • Analytical Skills: Exceptional ability to analyze data, interpret results, and make strategic recommendations. Proficiency in using CRM systems, marketing automation tools, and data visualization platforms. • Communication Skills: Excellent verbal and written communication skills, with the ability to influence and inform stakeholders at all levels. • Adaptability: Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities effectively. • Collaboration: Demonstrated success in fostering collaboration among diverse teams to achieve common goals. • Preferred Qualifications: • Certifications: Project Management Professional (PMP) or similar certification. • Technical Proficiency: Experience with Salesforce, HubSpot, or similar platforms. • Industry Knowledge: Experience in public safety, government, or civic tech markets; familiarity with enterprise sales cycles, RFP processes, and procurement in public sector organizations; knowledge of public safety technologies.

🏖️ Benefits

• Comprehensive healthcare (medical, dental, vision). • 401(k) matching—because your future matters! • Unlimited vacation days (yep, really!). • Parental leave—family first! • Health & wellness perks to keep you feeling great. • $100 monthly allowance for your phone and internet because streaming cat videos and answering emails both count as “work,” right?