Teenage Helpline
Teenage Helpline is a critical early-intervention support service for young people aged 25 and under. Based in the United Kingdom, the organization provides peer mentors to support youths facing mental health and other life challenges. Operating since 2011, this charity fosters a community of volunteers dedicated to improving the lives of young people. The organization offers opportunities for individuals to volunteer, contributing positively to societal impact while gaining valuable experience. Teenage Helpline plays a vital role in supporting young individuals through mentorship and facilitates skill development for its volunteers.
Young People • Mentoring • Nonprofit • Charity • Peer-to-peer
Youth Services Training and Development Manager
March 19
Teenage Helpline
Teenage Helpline is a critical early-intervention support service for young people aged 25 and under. Based in the United Kingdom, the organization provides peer mentors to support youths facing mental health and other life challenges. Operating since 2011, this charity fosters a community of volunteers dedicated to improving the lives of young people. The organization offers opportunities for individuals to volunteer, contributing positively to societal impact while gaining valuable experience. Teenage Helpline plays a vital role in supporting young individuals through mentorship and facilitates skill development for its volunteers.
Young People • Mentoring • Nonprofit • Charity • Peer-to-peer
📋 Description
•This is an exciting opportunity for a passionate individual to join the Teenage Helpline Youth Services Team, reporting directly into the Youth Services Director. •As Youth Services Training & Development Manager, you will be responsible for developing key training and development material that equips our Youth Services team with the skills needed to offer services to young people at the highest possible standards. •You will also be responsible in facilitating the delivery of all training and development programs, and leading our existing Mentor Academy. •This role will ensure that any individual within the Youth Services team is able to feel comfortable and confident to deliver their role to the standards expected, as well as directly contributing to one of our charitable aims: ensuring that young people working with the Charity have opportunities to develop and grow, both professionally and personally, through meaningful volunteering opportunities.
🎯 Requirements
•3+ years experience in a role that has developed or delivered key training to operational individuals. •Ability to present information in a clear and concise manner, both written and verbal. •Confidence to deliver information to senior levels of the organisation and in forums of broader staff. •Proficient in the use of key IT software packages, including Office 365 and Microsoft Teams
🏖️ Benefits
•Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. •Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity •Access to bespoke discounts, specifically designed for non-profit workers and Teenage Helpline volunteers •Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Teenage Helpline has on its direct beneficiaries
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