Customer Success Representative, Northland & Auckland

5 days ago

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Halter

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Halter is an AgTech startup designing and building advanced technology to remotely guide animals. The team is working rapidly to push the boundaries of what it is possible for our technology to achieve, and has the support of a range of world class investors including Blackbird, DCVC, Founders Fund, Promus Ventures, K1W1, Ubiquity Ventures, Ice Angels and Rocketlab CEO, Peter Beck.

51 - 200 employees

📋 Description

• Provide prompt and effective support to farmers and team members, addressing technical or operational challenges with expertise and efficiency. • Cultivate genuine and trustworthy relationships with farmers, their teams, and families, fostering strong connections and understanding. • Support the onboarding, training and implementation of the Halter system on customers' farms, ensuring all relevant farm owners, managers, and workers are able to successfully use the system. • Nurture and expand the revenue of current Halter customers, to drive on-farm goals and performance. • Act as the voice of the customer and bridge the gap with product teams to provide important context.

🎯 Requirements

• 3-5 years of experience in relationship management/account management roles. • Experience in dairy farming or within the agriculture sector with a deep passion for helping farmers succeed. • Strong business acumen. • Positive attitude and collaborative team player who excels at overcoming challenges. • The ability to thrive in a dynamic, fast-paced working environment with a high degree of autonomy. • A hunger for success and personal growth, and an eagerness to evolve alongside a world-class team.

🏖️ Benefits

• Delicious snacks and drinks are available for your daily flow. • Healthy body, healthy mind. We’re partnered with Southern Cross Health Insurance to support your well-being. • We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family. • Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth. • Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave. • We offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.