Technology solutions for life sciences • Mobile and dashboard solutions • Specialty Hub services • Data analysis and reporting
501 - 1000 employees
⚕️ Healthcare Insurance
November 19
Technology solutions for life sciences • Mobile and dashboard solutions • Specialty Hub services • Data analysis and reporting
501 - 1000 employees
⚕️ Healthcare Insurance
• Supports managing all client transitions and new initiatives related to data. • Supports managing all system changes through the change request process. • Supports the organization and execution of UAT for each production release. • Works closely with IT management team to support data transactions and acts as liaison between Operations, Business Analyst(s), IT as well as business partners. • Works to build knowledge base that supports anticipating the impact to system and functionality overall. • Tracks program trends related to data and proactively communicates observations to management. • Assists with the development of program training documents related to dashboards/portals. • Supports coordination of services with the specialty pharmacy, client, and hub reimbursement team. • Participates in strategic and tactical planning sessions. • Helps team members resolve work-related issues impacted by data issues. • Provides feedback up and down the organization (Positive and Constructive). • Participates in client meetings. • Identifies data and reporting related client issues; receives and triages client requests. • Proactively identifies program issues and proposes ways in which to address their concerns. • Maintains positive rapport with client. • Analyzes reports for trends and gives recommendations. • Analyzes progress of tactical issues. • Performs related duties as assigned.
• Previous 3+ years of experience in a healthcare setting, healthcare data analysis setting, and/or related experience. • General knowledge of reimbursement, patient assistance programs, database elements and functionality: operational policies and processes. • Previous data analysis experience is required. • Degree in related field preferred but not required dependent upon relevant experience.
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