Service Integration Analyst - Grievance and Appeals

April 3

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Logo of CareSource

CareSource

CareSource is a health services company focused on providing affordable health insurance and healthcare solutions. It offers a wide range of plans including Medicaid, Marketplace, and Medicare Advantage, targeting low-income adults, families, children, pregnant women, elderly adults, and people with disabilities. Additionally, CareSource provides members with resources for COVID-19 support, dental, vision, and hearing benefits, as well as pharmacy services. The company emphasizes easy access to healthcare management through online platforms and a mobile app.

Medicaid • MyCare Ohio • Health Insurance Marketplace • Medicare Advantage • Health Insurance

1001 - 5000 employees

Founded 30+ years

⚕️ Healthcare Insurance

📋 Description

• Collaborate with the Business Integration team to integrate new products into grievance and appeals. • Support management and execution of new market implementations. • Provide weekly reports to leadership on implementation progress. • Ensure testing plans are incorporated into project plans. • Drive resolution processes for rapid resolution of issues in implementations.

🎯 Requirements

• High School Diploma required. • Bachelor of Science degree in Management Information Systems or equivalent preferred. • Minimum of two years of customer service experience related to healthcare payer. • Experience translating business requirements into technical specifications required. • Experience with SAS and SharePoint preferred. • Proficiency in Microsoft Office required. • Ability to analyze processes and produce recommendations for improvements required.

🏖️ Benefits

• Bonus tied to company and individual performance. • Substantial and comprehensive total rewards package.

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