Carrot Fertility
Carrot Fertility is a leading provider of comprehensive fertility and family-building benefits and support services. The company offers personalized care and management for a wide range of fertility needs, from egg and sperm freezing, to IVF, gestational surrogacy, and adoption. Carrot also provides support for pregnancy and postpartum, parenting, menopause, and gender-affirming care. Operating in over 170 countries with a network of over 10,000 providers, Carrot ensures culturally competent, individualized care for all its members. Additionally, the company offers a unique payment solution through the Carrot Card, and supports employers, health plans, and members with innovative, cost-effective solutions for fertility and family-building.
fertility • employee benefits • fertilitybenefits • healthcare • fertilitycoverage
Senior Manager, Operations
February 26
Carrot Fertility
Carrot Fertility is a leading provider of comprehensive fertility and family-building benefits and support services. The company offers personalized care and management for a wide range of fertility needs, from egg and sperm freezing, to IVF, gestational surrogacy, and adoption. Carrot also provides support for pregnancy and postpartum, parenting, menopause, and gender-affirming care. Operating in over 170 countries with a network of over 10,000 providers, Carrot ensures culturally competent, individualized care for all its members. Additionally, the company offers a unique payment solution through the Carrot Card, and supports employers, health plans, and members with innovative, cost-effective solutions for fertility and family-building.
fertility • employee benefits • fertilitybenefits • healthcare • fertilitycoverage
📋 Description
• About Carrot: Carrot Fertility is the leading global fertility, family-building, and lifelong hormonal healthcare platform providing care for everyone, everywhere. • The Carrot Operations team is seeking a seasoned professional to lead the administration and strategic oversight of business-critical systems and automation tools supporting the operational functions across Carrot. • As the Sr. Manager, Operations you will play a pivotal role in overseeing the strategy, implementation, seamless integration, optimization, and adoption of these tools across the organization. • Key responsibilities include strategic oversight and administration, team leadership and mentorship, customization and automation, data-driven insights and reporting, process optimization and standardization, training and enablement, governance and best practices, innovation and solution delivery, and subject matter expertise.
🎯 Requirements
• Bachelor’s degree in a relevant field such as Information Technology, Business Administration, or a related discipline. • 5-7 years of experience managing and administering Atlassian Jira and Confluence, with demonstrated expertise in strategic planning and execution. • Proven experience leading cross-functional initiatives involving process improvement and workflow optimization. • Previous experience managing and mentoring team members. • Deep understanding of Jira and Confluence setup, customization, automation, and governance. • Advanced proficiency in reporting, including Advanced Roadmaps, dashboards, and KPI tracking. • Strong project management and organizational skills. • Exceptional leadership and communication skills, with the ability to influence and collaborate across all levels of the organization. • Adept at managing competing priorities and driving consensus among stakeholders.
🏖️ Benefits
• Health and wellness benefits • Retirement savings plans • Short- and long-term incentives • Parental leave • Family-forming assistance • Competitive compensation package
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