Technical Account Manager

May 25

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CARTO

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Unlock the power of spatial analysis

big data visualization • online mapping • geospatial databases • big data analysis • big data

51 - 200

Description

• Work with our largest, most strategic customers as a part of the (post-sales) Customer Success organization • Transform requirements into a real deliverable utilizing your expertise and other internal resources • Empathize and understand our customer’s challenges; build a vision for a solution that solves a business problem; and enable the customer to make critical business decisions using CARTO and our cloud partners • Establish a trusted advisor relationship with our most strategic enterprise customers across different verticals • Maintain high levels of engagement to ensure your customers see value from insights, increase adoption, and uncover new uses for CARTO’s location intelligence tools • Communicate effectively in both technical and business discussions, with both technology users and executive-level decision makers • Architect and implement solutions for use cases such as Site Selection, Territory Planning, Geomarketing, or Market Analysis • Strategize with the customer on a use case maturity plan and growth with CARTO • Develop proofs of concept, prototypes and small applications using the CARTO platform

Requirements

• Be a great communicator • Be passionate about technology but also eager to learn how that technology can be applied to solve business problems • 3 or more years of expertise in GIS consultancy using any mix of geospatial technology and tools • Strong knowledge and experience working with geospatial technology and tools, particularly open source tools and libraries • Hands-on or knowledge of major cloud platforms (particularly data warehouses) such as Google Cloud Platform (BigQuery), Databricks, Snowflake, Amazon Web Services (Redshift), etc. • Experience working on solution-oriented apps using a wide range of technologies such as Python, Javascript, PostGIS, SQL, APIs, and more • Ability to develop applications in HTML/CSS and Javascript (bonus points for React with Redux), and perform data analysis using SQL/Python (it’s okay if you are stronger in one or the other, but a willingness to learn both is key!) • A collaborative work style. Proven ability to develop successful collaborations, trust, and communications with executive leadership, technical and support teams, along with different users of the software • A positive mindset. You’re motivated with a sense of urgency in executing and delivering growth. You run quickly with little supervision • Most of all, you are optimistic, data-driven, smart, and eager to learn!

Benefits

• Competitive, results-based compensation • Flexible work hours in a focused but casual environment • Access to private medical insurance • Employee Stock Option Plan • Growth prospects at a truly welcoming multicultural and multilingual company with a supportive, team-work oriented work environment • A big vision: to help the world use location-based data to make better decisions. We believe that openness and sustainability are baked into this vision, and we’re sharing it with the world.